IT Systems Engineer, Senior

Requisition ID # 174601

Job Category: Information Technology

Job Level: Individual Contributor

Business Unit: Technology & Security

Work Type: Hybrid

Job Location: Oakland

Department Overview

PG&E IT is a unified organization composed of various departments which collaborate effectively to plan, deliver, and operate high-quality technology solutions. Grid and Control Center technology department is in the process of embarking major transformation journey implementing ADMS (Advanced Distribution Management System), DERMS (Distributed Energy Resource Management System) and supports & maintains legacy applications within Electric distribution & transmission and Gas area to meet identified business goals and priorities.

Position Summary

Ensures the stability, integrity, and efficient operation of IT systems. Develops, designs, and supports in-house developed applications, off- the-shelf software, servers, databases, and/or networks. Identifies, communicates, and resolves issues in order to maximize the benefit of IT systems investments.

PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint $114,000 - $148,000. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Bay Area Min: $ 114,000

Bay Area Max: $ 182,000

This position is hybrid, working from your remote office and our Oakland Headquarters based on business need. The assigned work location will be within the PG&E Service Territory.

Job Responsibilities

• Partner with Release Lead to provide operational oversight and decision-support for ADMS environment planning, readiness, availability, and governance activities.
• Analyze and assess the impact of planned Change Requests (CRQs), infrastructure changes, network activities, application deployments, and vendor maintenance on ADMS environments, providing recommendations to support release decisions
• Support release planning and readiness reviews by consolidating environment status, risks, dependencies, outages, and competing demands across multiple environments.
• Coordinate with application, infrastructure, network, cybersecurity, and vendor teams to gather environment readiness information and escalate risks that could impact testing, training, deployments, or releases
• Maintain visibility of environment utilization, planned maintenance windows, patch schedules, system upgrades, data refreshes, and site switch activities, enabling informed release and scheduling decisions
• Develop and maintain environment dashboards, operational scorecards, and reports to provide leadership with actionable insights into environment health, availability, readiness, and change activities.
• Provide reporting and analytical support for Change Advisory Board (CAB) reviews, release readiness assessments, environment capacity planning, and post-implementation reviews.
• Support in driving continuous improvement of environment management, release governance, reporting, and communication processes through automation, standardization, and enhanced operational visibility.
• Monitor and test system performance; prepare and deliver system performance statistics and reports.
• Support the security audit process, system backup definition, and other recovery processes in accordance with PG&E’s disaster recovery and business continuity strategies.

Tools & Technologies

• Microsoft Power BI (environment dashboards, executive reporting, KPI tracking)
• Microsoft Excel (advanced reporting, Pivot Tables, Power Query, data analysis)
• ServiceNow (CRQ, Incident, Problem, and Change Management)
• Azure DevOps / Jira (release tracking and work management)
• SharePoint Online (documentation and governance repositories)
• PowerShell (automation and reporting)
• SQL Server / SQL Queries (data extraction and analytics)
• Microsoft Visio (process flows, dependency mapping, architecture diagrams)
• Microsoft Project / Planner (schedule and release coordination)

Qualifications

Minimum:

• Bachelors Degree in Computer Science, Business, or job-related discipline or equivalent experience
• 3 years experience in software or system engineering, or related

Desired:

• Experience with Advanced Distribution Management Systems (ADMS) or similar mission-critical operational technology (OT) platforms
• Experience in systems security principles
• Experience in software troubleshooting
• Experience in software management best practices
• Experience in application support
• Experience with IT-Information Technology systems
• ITIL-Information Technology Infrastructure Library Version 3 certification