Entry-Level Accounts Receivable Specialist

Job Description

Job Description

In this role, you will contact B2B customers with past-due accounts to discuss their balances, gather and document information related to payments, and help customers set up manageable payment plans.  No prior A/R experience is required—we provide full, paid training!  We are looking for individuals who are motivated and customer-focused.  This is a great starting position for individuals with strong communication and problem-solving skills.

Duties and Responsibilities

·         Contact customers with past-due accounts by phone and email to facilitate payments and secure commitments

·         Ensure timely payments and follow up with customers as needed

·         Negotiate reasonable payment plans with customers

·         Document all customer communication activities accurately in Sage CRM

·         Analyze customer financial information in Sage 300

·         Monitor and update customer accounts as needed

·         Work closely with Credit and Sales team to resolve customer issues

·         Maintain a high level of professionalism and customer service at all times

·         Bring a positive attitude and eagerness to learn

Requirements and Qualifications

·         High School Diploma or equivalent

·         Strong verbal and written communication skills

·         Excellent customer service skills

·         Strong attention to detail and organizational skills

·         Proficient in computer applications, such as Microsoft Office

·         Able to work both independently and as part of a team, meeting long and short-term collection goals

·         Ability to handle multiple tasks simultaneously

Schedule and Pay

·         Full-time hours: Monday through Friday

·         No evening, weekend, or holiday work required

·         401K with match, medical (HSA) with match, dental & vision insurance

·         Starting hourly + bonuses, with future opportunity to advance to salaried role based on performance.