Operations Management Trainee

The Operations Management Trainee is responsible for supporting the Operations Department through purchasing assistance, inventory support, installation preparation, documentation management, scheduling support, and cross-functional project coordination. This position is designed to develop future operational leaders by providing hands-on exposure to warehouse operations, installation management, inventory control, purchasing, customer support, and project execution.

The Operations Management Trainee serves as a key support resource to Operations, Warehouse Management, Installation Management, and Department Leadership while learning all aspects of Holiday Outdoor Décor's operational processes. This role provides a structured development path toward future leadership opportunities within the organization.

Details:

Operational Support & Coordination

• Support daily operations by assisting department managers with administrative and project-related tasks.
• Coordinate operational documentation and maintain organized records.
• Assist with installation preparation and ensure required materials, documentation, and supplies are available before scheduled deployments.
• Support operational workflow improvements and process standardization initiatives.
• Assist with communication between warehouse, installation, service, and management teams.

Purchasing & Supply Management

• Assist with ordering refurbishment, installation, and operational supplies.
• Monitor inventory levels and notify management of replenishment needs.
• Support purchase order creation and tracking for operational supply items.
• Coordinate with vendors and suppliers to ensure timely delivery of materials.

Inventory & Documentation Support

• Assist with maintaining inventory records and operational databases.
• Support inventory accuracy initiatives through audits and reconciliation efforts.
• Assist with updating Master Data Sheets and operational records.
• Support documentation related to refurbishment, installation, and service activities.

Installation & Service Support

• Assist with creation and assembly of installation packets and service documentation.
• Support preparation of pick tickets, supply lists, and job materials.
• Assist with scheduling support and operational follow-up activities.

Leadership Development

• Participate in structured training across warehouse, installation, service, inventory, purchasing, and operational functions.
• Learn company systems including Sage Intacct, Smartsheet, and Microsoft Office Suite.
• Shadow operational leaders and department managers to gain exposure to leadership responsibilities.
• Develop professional communication, leadership, and problem-solving skills.
• Demonstrate initiative by identifying opportunities to improve operational processes.

Performance Expectations:

• Assigned operational tasks completed accurately and on schedule.
• Installation and service support documentation completed within required deadlines.
• Supply orders processed in a timely manner to prevent operational disruptions.
• Inventory and documentation records maintained accurately.
• Positive contributions to team communication and cross-functional collaboration.
• Successful completion of departmental training milestones and development objectives.

Requirements and Qualifications:

• Associate degree, bachelor's degree, or equivalent experience preferred.
• Strong organizational and administrative skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Proficiency in Microsoft Office Suite.
• Willingness to learn operational systems, inventory processes, and project management tools.
• Strong problem-solving and critical-thinking skills.
• Positive attitude and desire to grow into future leadership roles.
• Excellent time management and prioritization skills.

About Us:

We have been in business for 100 years and are leaders in the Commercial Outdoor Décor industry. We distribute holiday decorations, banners, and flags to municipalities, non-profits, and corporations throughout the Mid-Atlantic and Northeast. We work hard & play hard, take pride in the quality products we sell and the superior customer service that has made us a leader in our field. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, incentive bonus programs, medical, dental, vision, and 401(k) + match benefits. An Equal Opportunity Employer/Disability/Veteran.