Technical Product Lead
Norwegian Cruise Line
- # Technical Product LeadApply: Miami, Florida: Full time: Posted Today: JR02663**GROW YOUR CAREER WITH US** At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! **APPLY ONLINE** If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.**JOB SUMMARY**The Technical Product Lead – Embarkation & Port Operations is responsible for the portfolio of embarkation and port operations systems as it relates to overall product strategy, technical direction, business relationships and day-to-day management of the applications supporting guest check-in, boarding, debarkation, and port/terminal operations across NCLH brands. This role drives resolution of tier-2 issues or fixes that require cross-collaboration/planning with other technical teams or business stakeholder decisions. The role leads a team of developers and oversees management of business requests, development capacity, prioritization of initiatives, and vendor relationships to deliver the approved product roadmap. This role collaborates with Global Technology Organization’s PMO, product, platform and engineering teams, business stakeholders and vendors to manage scope, understand business cases, quantify expected outcomes, validate quantifiable assumptions and monitor key performance metrics for their product portfolio. The Technical Product Lead – Embarkation & Port Operations is the direct point of contact for business leadership and vendor support to validate that the applications are functioning as intended and meeting the demands of the business organization. The role owns the full product lifecycle from ideation through delivery, adoption, and continuous optimization. The Technical Product Lead – Embarkation & Port Operations will directly lead a team of developers, driving both the product roadmap and strategy and the technical execution required to deliver it. **DUTIES & RESPONSIBILITIES**• Own and drive the product vision, strategy, and roadmap for embarkation and port operations systems, including check-in, boarding, debarkation, and terminal operations applications.• Partner with Port Operations, Guest Services, and shoreside and shipboard stakeholders to define requirements and priorities.• Manage vendor relationships, including roadmap alignment and issue escalation.• Design and management of application functionality scorecard. Distribution of regular updates within GTO and to business stakeholders on agreed upon KPIs to monitor overall application performance for both technical and functional metrics.• Support incident and defect resolution for embarkation and port operations issues impacting guest check-in, boarding, and vessel turnaround.• Ensure compliance with IT security, data, and governance standards.• Drive continuous improvement based on feedback and performance data.• Management of all product backlog requests and prioritization based on agreed-upon criteria• General recurring understanding of market options that may offer competing product solution, manage high-level product comparison heat map• Proactively offer business stakeholders with opportunities to enhance product functionality within resource and financial thresholds• Management of vendor relationships, including recurring strategy touchpoints to ensure visibility of both internal and external product enhancements.• Contribute to strategic decision making ensuring cross-functional collaboration and alignment across teams they lead• Lead, mentor, and develop a team of developers, providing clear direction and technical guidance to ensure effective execution of the product strategy across initiatives• Drive the technical direction of the development team, including solution design reviews, code quality standards, and engineering best practices• Manage development capacity, sprint planning, and workload allocation across the team to deliver the approved roadmap• Ensure KPIs and Analytics are considered when defining and delivering a new feature• Ensure thorough documentation of product features, user stories, and technical specifications• Oversight of the management of relevant shipboard and terminal IT Assets (hardware & software), including check-in workstations, kiosks, and mobile boarding devices, in support of application functionality.• In collaboration with the PMO team, gather all requirements for major system changes, enhancements and upgrades• Liaison with Platform Engineering on strategy and approach for application configurations, growth and compliance with ITA & Cybersecurity standards• Oversight of annual budget inputs for all cost estimates required to deliver approved roadmap vision• Oversight of monitoring of all system interfaces that are required to support application functionality• Coordinate change management, delivery, testing, deployment, and release activities.• Management of defect resolution queue for assigned applications• Collaborate with Ship Application Production support, IT NOC and other relevant teams for all P0/P1 issues that may arise and have impact to regular operations **QUALIFICATIONS****DEGREE TYPE:** Bachelor's Degree**FIELD(S) OF STUDY:** Computer Science, Management Information Systems, Business Administration, Project Management or related field. **EXPERIENCE**• 7+ years experience working in a technology environment, involved in strategic thinking related to how to advance the organization’s technology footprint and capabilities.• 3+ years management experience leading a team of 5 or more employees, including direct leadership of software developers or engineers.• Minimum of 3 years of experience in product ownership and/or product development, preferably in a digital environment.• Hands-on experience leading software development teams through the full software development lifecycle, from design through deployment and support.• Experience with embarkation, check-in, port operations, or other guest-facing and operational systems.• Experience collaborating with cross-functional teams and managing stakeholder relationships.• Proven experience in reporting to executive leadership.• Experience in managing complex environments with multiple dependencies.• Familiarity with Agile or hybrid delivery methodologies. **PREFERRED:**• Experience supporting distributed environments including shipboard or hotel operations.• Experience managing vendor-delivered systems and integration partnerships.• Exposure to embarkation and check-in platforms, e-ticketing and boarding solutions, biometric identity systems, port/terminal operations technology, and SPMS (Shipboard Property Management System), e.g. Fidelio or Otalio. **COMPETENCIES & SKILLS**• Ability to lead, coach, and develop high-performing product and software development teams.• Strong understanding of enterprise system architecture and integration principles.• Technical acumen to understand infrastructure required to support software applications.• Ability to balance operational stability with innovation and modernization initiatives.• Effective stakeholder management and cross-functional collaboration skills.• Strong analytical and decision-making capabilities in complex technical environments.• Knowledge of IT governance, risk management, security, and audit controls (e.g., SOX/ITGC where applicable).• Ability to manage multiple initiatives and shifting priorities in a fast-paced, operationally driven environment.• Clear and effective communication skills with technical and non-technical stakeholders.
- J-18808-Ljbffr Norwegian Cruise Line
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Technical Product Lead in Brooklyn, NY vacancy
$218k - $323.95k
## Technical Product Manager LeadSan Jose, California, United States of AmericaApply NowFind out how well you match with this jobRequisition... ...functional teams and business-unit stakeholders across the company. Leading a team of Technical Product Managers who each own a platform...SuggestedFull timeContract workWork at officeImmediate startFlexible hours- Empower Pharmacy seeks a senior product leader to drive enterprise pharmacy-focused digital platforms, owning vision, roadmap, and execution... ...-driven decisions in a highly regulated 503A/503B environment. Leading cross-functional teams and partnering with engineering,...Suggested
- Norwegian Cruise Line Holdings is seeking a Technical Product Lead for Embarkation and Port Operations to own the portfolio of guest check-in, boarding, debarkation, and terminal systems. You will lead a team of developers, drive the product roadmap, and coordinate with...Suggested
$110.7k - $218.3k
...Consultant on the team, you will be responsible for: Leading the design, coordination, and delivery of Oracle HCM Cloud technical integrations across enterprise... ...lifecycleSupporting testing, deployment, go-live, and post-production stabilization to help ensure successful...SuggestedLocal areaDeloitte
Jersey City, NJ5 days ago- ...WiproContact: Meghana GorusuCompany: SRI Tech SolutionsRole: Technical Lead - InformaticaLocation: Chalotte, NC and Jersey City, NJ (3 Day... ...ensure projects are successfully deployed into testing and Production environments.Development experience using Agile processExperience...SuggestedFull timeWork experience placement3 days per week
SRI Tech
Jersey City, NJ2 days ago - ..., Underwriting, Portfolio Management, Credit Administration, Product Management, and Enterprise Technology organizations to deliver... ...integration, and operational reporting.Job Summary The IT Technical Lead serves as the individual responsible for the architecture, development...Permanent employmentTemporary workWork experience placement
Mindlance
Brooklyn, NY6 days ago - ...Systems Technical Lead – Jersey City, NJ We are looking for a strategic and technically skilled Systems Technical Lead to join our IT Shared Services Organization. This role bridges business needs and technical solutions. The ideal candidate is a highly organized,...
RIT Solutions
Jersey City, NJ2 days ago - ...difference through technology. OTI is seeking a highly skilled Technical Lead to deliver mission-critical City applications to our... ...improving deployment efficiency, reliability, and developer productivity. -Integrate cloud-native services, AI tooling, and automation...Permanent employmentFull timeWork at officeShift workNight shiftWeekend workAfternoon shift
CITY OF NEW YORK INC
Brooklyn, NY1 day ago - ...interfacing with backend services • Strong communication skills and experienced in delivering projects in Scrum agile methodology. • Guide and mentor, the pod team (API, Front-end, Testing) by helping to address the technical challenges, define standards, and patterns....
Omni Inclusive
Jersey City, NJ3 days ago - OCH Technologies, LLC seeks a Product Owner to partner with the Technical Project Manager in facilitating Scrum activities and backlog management. The role bridges stakeholders and the development team to ensure priorities are clear and impediments resolved quickly. The...
- ...Tech Lead - Clinical Diagnostic Lab 100% Remote - Quarterly Travel Required... ...who can work with our core team to set technical direction while also getting hands-on to... ...automation tools to improve engineering productivity. BENEFITS OF WORKING WITH BROOKSOURCE...Contract workLocal areaRemote work
Brooksource
Jersey City, NJ3 days ago - Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic... ...knowledge of the product development life cycle, technical design, and data analyticsProven ability to influence the...Contract workLocal area
JP Morgan Chase
Jersey City, NJ5 days ago - We are seeking an experienced Product Security Team Member to drive our product security initiatives... ...expert in product security with a strong technical background and a deep understanding of... ...and tools is desirable.Ability to lead and work effectively in a cross-functional...
JP Morgan Chase
Jersey City, NJ2 days ago $142.32k - $213.48k
...ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvementsResolve variety of high impact problems/projects through in-depth evaluation of complex business processes...Full timeCitigroup
Jersey City, NJ5 days ago- Speechify is seeking a Team Lead for Android Core to own major features end-to-end in a fully remote, distributed team. You will write and review code, drive releases, and ensure reliable, scalable Android experiences for Speechify’s audience. The ideal candidate has 5...Remote job
- PowerSchool is seeking a Senior Manager, Product Strategy to advance portfolio strategy across Student Information and Family Engagement. You will deliver data-driven analyses and strategic recommendations, influencing executive decisions to drive growth, retention, and...
$180k - $200k
...and minimizing operational cost. We’re seeking a founding Product Lead to join our nascent product team. This high-impact, high-visibility... ...business where software meets the real world Sufficient technical fluency to prototype,, contribute to an architecture...Full timeFor contractorsRemote workWork visa- Milliman MedInsight is seeking a Senior Product Strategy Manager to shape product and platform strategy across risk-bearing provider organizations, including accountable care organizations and payer-adjacent workflows. This role translates client needs and market intelligence...
- Speechify is seeking a Team Lead for the Android Core Product based in the College Station area with a remote-friendly setup. You will own end-to-end features, guide a hands-on engineering team, and ensure reliable releases of the Android app and related services. You will...Remote job
- Speechify is seeking a Team Lead for the Android Core Product in Sacramento, CA, with remote options. You will own major features end-to-end, write code, review PRs, and guide the team to deliver reliable, user-focused experiences. You'll collaborate across Product, Design...Remote job
$96k - $240k
# Product LeadThe ideal candidate has built successful businesses in the past. This time you get a product to run as your own, funding... ...starting from zero.RemoteFull-time$96k-$240k/yrApply for Product Lead## The opportunityWe're looking for an entrepreneur with a proven...Live inRemote work- ...our dynamic team and let's transform the industry together! PRODUCT EDUCATION LEAD CreatorIQ is seeking a Product Education Lead to own and... ...academy experiences. You will partner closely with Product, Technical Support, Customer Success, and Implementation to keep education...Work at officeRemote workWork from homeWorldwideHome officeFlexible hours
- CVS Health is seeking a senior product owner to lead the Epic EHR platform and related informatics tools. You will own the product lifecycle, from ideation to delivery, partnering with clinical, technical, and operational stakeholders to translate needs into actionable...
- Product Lifecycle & Quality Lead US-- Job ID: 2026-4479 Type: Regular Full-Time # of Openings: 1 Category: Mythics Consulting United States Overview... ...end‑to‑end business processes. Define how controlled technical attributes and information are stored and governed throughout...Full timeContract workTemporary workFor contractorsLocal area
- OpenAI is seeking a senior product communications leader in San Francisco to own the B2B product story across major launches and platforms. You will translate technical capabilities into business value and build a durable editorial program grounded in customer proof. This...
- Speechify is seeking a Team Lead for the Android Core Product in Pasadena with remote options. You will own features end to end, write and review code, and guide a hands-on team to deliver reliable Android experiences. The ideal candidate has 5+ years in software engineering...Remote job
- Prenuvo is seeking a Director of Product Management, Clinical Data & Integrations to define and execute the roadmap for external health... ...for future expansion. This hands-on director role requires leading cross-functional efforts with Clinical, Engineering, Data, and...
- Speechify is seeking a Team Lead for the Android Core Product in Fort Lauderdale with a strong hands-on engineering background. You will own major features end to end, contribute code, review PRs, and drive architectural decisions that shape how the Android app delivers...Remote job
- Carter’s Inc. in Atlanta is seeking a Senior Analyst, Product Integrity to lead testing and quality programs across our children’s apparel lines. You will evaluate test data, manage lab partnerships, and advise leadership on risk and action plans to protect consumers and...
- ...Hims & Hers is redefining wellness with a fully integrated consumer platform. We seek a Product Lead to own the commercial core—subscriptions, catalog, pricing, and billing—shipping scalable systems that power global growth. You will drive vision, influence cross-functional...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Product Lead. Be the first to apply!
