Senior Sales Engineer, Enterprise
Axon
Senior Sales Engineer, Enterprise
Austin, Texas, United States
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
The Opportunity
The Enterprise team at Axon focuses on helping large, complex organizations reimagine how technology can improve safety and operational efficiency at scale. As a results-driven Senior Sales Engineer here, you'll enjoy a fast-paced, evangelistic startup environment and the opportunity for autonomy, ownership, and influence. In this role, you'll work on impactful opportunities, apply technical expertise to shape how our solutions are applied to cutting edge outcomes, directly influence product innovation, and have the freedom to confidently challenge assumptions in order to grow the business and our customers' success.
Location- Remote, west coast based
Reports to the Sr. Director, Engineering- Enterprise
Travel is 50%
Your Impact
- Enterprise Technical Sales Success: own securing technical wins and influencing purchasing decisions by architecting solutions leveraging Axon's ecosystem that deliver value in alignment with customers' business and technical requirements
- Strategic Technical Leadership: build deep relationships with executive and technical stakeholders as a trusted technical advisor throughout the Enterprise customer journey, from early discovery and solution design through executive alignment and deal closure
- New Use Case Development: identify and architect high-value, industry-leading solutions by uncovering customers' emerging operational needs and next-generation desired outcomes
- Drive Customer-Based Product Innovation: deliver detailed, data-driven customer feedback and insights to influence product roadmap prioritization and market fit
- Exceptional Cross-Functional Relationships: establish collaborative partnerships across Sales, Product, Engineering, Professional Services, and Customer Success to accelerate the business, mature processes, and foster strong teamwork
- Elevated Team Excellence: strengthen team performance by documenting and sharing best practices and domain expertise, as well as continuously sharpening your craft
Profile of Success
Strategic Customer Leadership:
- Strategic, customer-facing technical leader with 8+ years of experience excelling in complex Enterprise environments with multiple stakeholders and competing priorities
- Discovery expert that deeply understands customers' core challenges and objectives even if not explicitly stated, and translates them into scalable, outcome-driven solutions especially when pioneering ground breaking applications
- Exceptional communicator exhibiting executive presence engaging with both senior decision-makers as well as technical stakeholders to deliver compelling narratives concisely and persuasively articulating a tailored value proposition
Experienced Technical Practitioner:
- Cloud environments (AWS, Azure, GCP) and architectures
- Integrating AI to deliver value
- SaaS-based solutions
- Working knowledge of networking fundamentals (TCP/IP, DNS, VLANs, firewalls, VPNs)
- Familiarity with CCTV and video management systems, and access control technologies (e.g. Genetec, Milestone, Avigilon, Ocularis) is a plus
- Education: Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent practical experience
Thought Leadership & Organizational Influence:
- Constructive influencer who professionally challenges assumptions, both with customers and internally, and guides direction to strengthen customer and organizational outcomes
- Highly autonomous operator comfortable with ambiguity who still remains deeply collaborative and aligned to team outcomes
- Internal strategic partner with a proven record of establishing productive cross-functional relationships that streamline collaboration and eliminate organizational silos
- Thought leader guided by strong ethics, grounded in humility, committed to accountability, and resilient for the duration of challenging circumstances
Benefits That Benefit You
- Competitive salary and 401(k) with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, and Vision plans
- Fitness programs
- Emotional and mental wellness support
- Learning & development programs
- And yeswe have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at View email address on click.appcast.io or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email View email address on click.appcast.io. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to View email address on click.appcast.io.
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