LEAD SALES ASSOCIATE-FT in LAUREL BLOOMERY, TN S18877

LEAD SALES ASSOCIATE – LAUREL BLOOMERY, TN Dollar General is seeking a Lead Sales Associate to manage customer transactions, maintain store appearance, and lead operations in the absence of the Store Manager. The role requires strong customer service, leadership, and protection of company assets. General Summary Function as a Cashier and/or Stocker and act in a lead capacity when the Store Manager or Assistant Store Manager is absent. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork while protecting company assets and reducing losses. Responsibilities Unload trucks according to prescribed store process. Follow company processes to receive, open, and unpack cartons and totes. Stock merchandise; rotate and face merchandise on shelves and build displays. Restock returned and recovered merchandise. Order zones and drop shipment categories following prescribed practices as assigned by the Store Manager. Assist in plan-o-gram implementation and maintenance. Assist customers by locating merchandise. Bail cardboard, take out trash, dust and mop store floors, clean restroom and stockroom. Greet customers as they enter the store. Maintain register countertops and bags; implement register countertop plan-o-grams. Operate cash register and flatbed scanner to itemize and total customer purchases; bag merchandise. Collect payment from customer and make change. Clean front end of store and help set up sidewalk displays. Help maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment. Provide superior customer service leadership. Follow company policies and procedures as outlined in the SOP manual, Employee Handbook, and company communications. Open and close the store under direction of the Area Manager. In the Absence of the Store Manager or Assistant Store Manager Authorize and sign for refunds and overrides; count register; make bank deposits. Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures. Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager. Monitor cameras for unusual activities (customers and employees), if applicable. Supply cashiers with change when needed. Complete all required paperwork and documentation according to guidelines and deadlines as assigned. Qualifications Knowledge & Skills Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions. Knowledge of cash, facility, and safety control policies and practices. Effective interpersonal and oral & written communication skills. Understanding of safety policies and practices. Ability to read and follow plan-o-gram and merchandise presentation guidance. Work Experience & Education High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred. Relocation assistance is not available for this position. Dollar General Corporation is an equal opportunity employer. #J-18808-Ljbffr Dollar General