Entry-level Customer Account Manager

Company Description

Redis Marketing  internally develops each employee on a day-to-day basis. We focus on mentoring, training, and developing each and every one of our employees through an accelerated growth process.  Redis is an in-store marketing company that represents the leaders in home entertainment inside the largest retailers in the world. We are passionate about delivering quality and results.

Job Description

Do you have a knack for communicating issues with important stakeholders? How about discussing products with customers? If the answer is yes, then our Entry-level Customer Account Manager is a match. We create an environment that highlights your ability to find solutions for our clients and customers. 

In the Entry-level Customer Account  Manager role , you will be responsible for supporting customer accounts for a major telecommunications client throughout the Columbia area. The Entry-level Customer Account Manager will teach, train, and mentor other employees. A Corporate Trainer is a leader within our organization that possesses organizational skills and a positive attitude to help others succeed. The goal is to promote efficiency and competitive advantage by developing the skills of personnel. 

Responsibilities:

• Set-up and execute in-store marketing campaigns.
• Work closely with the sales team on program development and implementation
• Utilize strong leadership skills to build a high performance, cross-functional team environment.
• Coach, train, and develop others for the overall success of the team.
• Keep up to date with client promotions.
• Manage customer acquisition and retention by effectively training team members to represent our client compliantly in-store.

Qualifications

• 1+ year of leadership experience
• Bachelor’s Degree preferred (High School Diploma accepted)
• Self-motivated
• Strong relationship-building skills 
• Excellent verbal and written communication
• The ability to delegate tasks 
• Work efficiently and effectively, both independently and as a team

Additional Information

AT&T Authorized Dealer