Sales Trainer

Job Description

About the Role

Premium Retail Services, an Authorized Marketing Partner of Ziply Fiber, is seeking a dynamic and results-driven Sales Trainer to support the development and success of our Door-to-Door (D2D) sales teams. In this role, you will be responsible for onboarding, training, coaching, and developing new and existing sales representatives to ensure consistent execution, strong product knowledge, and achievement of sales goals.

The ideal candidate is a passionate coach, experienced sales professional, and engaging facilitator who thrives in a fast-paced, field-based environment. You will play a critical role in driving sales performance and creating a culture of continuous learning and accountability.

Responsibilities

Training & Development

• Design and deliver engaging onboarding programs for new hire sales representatives.

• Facilitate classroom, virtual, and field-based training sessions.

• Develop training materials including presentations, role-play exercises, job aids, and product guides.

• Ensure all sales representatives demonstrate proficiency in Ziply Fiber products, sales processes, and customer engagement techniques.

Coaching & Performance Management

• Conduct ride-alongs and in-field coaching sessions.

• Provide real-time feedback to improve presentation skills, objection handling, and closing techniques.

• Work closely with Regional Managers and Team Leads to identify performance gaps and create development plans.

• Reinforce best practices through ongoing coaching and refresher training.

Product & Sales Excellence

• Serve as a subject matter expert on Ziply Fiber products, promotions, and competitive positioning.

• Train representatives on prospecting, territory management, customer needs discovery, and consultative selling techniques.

• Ensure compliance with all company policies, client requirements, and brand standards.

• Monitor market trends and competitor activity to enhance training content.

Reporting & Continuous Improvement

• Track trainee attendance, certification completion, and performance metrics.

• Evaluate training effectiveness through assessments, field observations, and sales performance data.

• Provide regular reporting and recommendations to leadership regarding training needs and opportunities.

• Continuously improve training programs to support business growth and changing market conditions.

Qualifications

Required Experience

• 3+ years of sales experience, preferably in telecommunications, internet, cable, or direct sales.

• 2+ years of training, coaching, or leadership experience.

• Proven track record of meeting or exceeding sales targets.

• Experience delivering presentations and facilitating group training sessions.

Skills & Competencies

• Exceptional communication and presentation skills.

• Strong coaching and mentoring abilities.

• Ability to engage adult learners with various experience levels.

• Excellent organizational and time management skills.

• Strong problem-solving and analytical capabilities.

• Comfortable working independently and managing multiple priorities.

Requirements

• Valid driver's license and reliable vehicle.

• Ability to travel throughout assigned markets.

• Ability to spend significant time in the field supporting sales representatives.

• Availability to work occasional evenings and weekends as business needs require.

What We Offer

• Competitive base salary plus uncapped commissions

• Monthly vehicle allowance

• Cellphone Plan coverage

• Medical, dental, and vision coverage

• 401(k) with company-sponsored retirement benefits

• Paid training and ongoing coaching

• Career advancement opportunities

• Employee Assistance Program (EAP)

• Employee discounts and wellness programs

• Company-issued tablet and sales tools

• Company-provided branded apparel

• Paid time off and holiday benefits (where applicable)

Why Join Us?

At Premium Retail Services, we invest heavily in our people. As the Ziply Fiber Sales Trainer, you will have the opportunity to directly influence team performance, develop future sales leaders, and help drive the growth of one of the fastest-growing fiber networks in the Pacific Northwest.

#WeArePremium