Warehouse Supervisor

Warehouse Supervisor

At Mattress Warehouse, we are passionate about one thing: Improving Lives Through Quality Sleep.

As the largest and fastest-growing bedding specialty retailer in the United States, we operate over 540 stores across 20 states — and we're still growing. Since opening our first store in Frederick, Maryland in 1989, we've continued to invest in our people, innovation, and customer experience to redefine what mattress retail looks like.

Unlike traditional retailers, we leverage industry-leading sleep technology and data-driven solutions to help customers make life-changing sleep decisions. Our mission-driven culture, commitment to internal growth, and people-first leadership philosophy make Mattress Warehouse a place where careers thrive — not just jobs.

If you're looking for a leadership opportunity with a company that values accountability, teamwork, operational excellence, and career advancement, we invite you to grow with us.

About the Role

We are looking for a hands-on, dependable Third Shift DC Shipping Supervisor to lead our overnight warehouse operations. This position is responsible for supervising employees, coordinating the movement and shipment of mattresses and related products, maintaining a safe and organized facility, and ensuring nightly production and distribution goals are achieved.

The ideal candidate is a strong floor leader who can motivate a team, solve problems quickly, maintain high standards, and work independently during the third shift.

What You'll Do

• Lead and supervise third-shift warehouse and distribution employees.
• Assign daily work, establish priorities, and monitor employee performance throughout the shift.
• Oversee the picking, staging, loading, and shipping of mattresses and related products.
• Ensure customer orders are accurately prepared and shipped according to schedule.
• Monitor workflow and staffing levels and adjust assignments to meet changing business needs.
• Conduct shift-start meetings and communicate safety, productivity, quality, and operational expectations.
• Coach employees on performance, attendance, safety, and proper work procedures.
• Promote a positive, respectful, and accountable work environment.
• Ensure mattresses and other products are handled properly to prevent damage, defects, and shipping errors.
• Monitor inventory movement and help resolve product shortages, discrepancies, and order issues.
• Ensure trailers and outbound shipments are properly staged, loaded, documented, and secured.
• Partner with transportation, inventory, receiving, customer service, and management teams to resolve operational issues.
• Monitor productivity, order accuracy, labor utilization, damage, and other key performance indicators.
• Ensure all employees follow company safety policies and proper material-handling procedures.
• Conduct safety inspections and immediately address unsafe conditions or behaviors.
• Ensure the warehouse is clean, organized, and ready for the next shift.
• Communicate important operational issues, staffing concerns, and accomplishments to management and the incoming shift.
• Assist with training and onboarding new employees.
• Support continuous improvement initiatives designed to increase productivity, reduce costs, improve quality, and enhance customer service.
• Perform other duties as assigned by the Distribution Center Manager or Operations Manager.

What We're Looking For

• High school diploma or GED required.
• 2+ years of warehouse, distribution, logistics, manufacturing, or related experience preferred
• Previous supervisory, team lead, or lead warehouse experience preferred.
• Experience working in a high-volume distribution environment.
• Strong understanding of shipping, receiving, order fulfillment, and warehouse operations.
• Ability to lead a team while maintaining accountability and employee engagement.
• Strong communication, organization, and problem-solving skills.
• Ability to make sound decisions independently during an overnight shift.
• Basic computer skills; experience with a Warehouse Management System (WMS) is a plus.
• Forklift/powered industrial truck experience is a benefit.
• Ability to work in a fast-paced, physically active warehouse environment.
• Willingness to work overtime, weekends, and holidays when business needs require.

Schedule - Third Shift / Overnight 11 PM - 7:30 AM

The successful candidate must be comfortable working overnight hours and maintaining consistent attendance. Flexibility to work overtime, weekends, and holidays may be required based on distribution volume and customer demand.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to frequently bend, reach, push, pull, and lift.
• Ability to safely handle and move mattresses and other bedding products.
• Ability to work around forklifts, pallet jacks, conveyors, trailers, and other warehouse equipment.
• Ability to safely perform or supervise physically demanding warehouse activities.

What Success Looks Like

• The successful Third Shift Supervisor will:
• Keep the team focused and productive throughout the overnight shift.
• Meet or exceed nightly shipping and distribution goals.
• Maintain high standards for safety and product quality.
• Minimize product damage and shipping errors.
• Hold employees accountable while building a strong team culture.
• Communicate effectively with management and other shifts.
• Identify operational problems and take action before they impact customers.
• Leave the facility organized, safe, and prepared for the next shift.

Why Join Us?

This is an opportunity to play a key leadership role in a growing distribution operation. If you are an experienced warehouse leader who enjoys being on the floor, developing employees, solving problems, and making sure the operation gets the job done right, we want to hear from you.

Apply today to join our distribution team and help keep our customers—and their mattresses—moving on time.

Mattress Warehouse / Sleep Outfitters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.