Residential Services Technician

If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally. This role will be located at one of Discovery Land Company’s locations: Troubadour Golf & Field Club, set outside of Nashville, Tennessee. Troubadour Golf & Field Club is seeking a Residential Services Attendant to join the Residential Services Department. The Residential Services Technician will be responsible for overseeing the general property management services through frequent home inspections such as housekeeping, maintenance, grocery shopping, laundry, package delivery and any other items as requested. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees. **Full Time Position - Starting Pay $20-$22 per hour** Key Responsibilities Provide exceptional service and communication at all times with members/guests, and team members. Inspect all work to ensure the highest quality of service. Stock and inspect properties prior to members/guest arrivals. Secure properties upon members/guests departure. Meet members/guests upon arrival and departure. Ensure pre-arrival/post-departure checklists for each home are completed in a timely manner and accurately. Report any emergency needs to the Director of Residential Services. Manage delivery of packages to members’ homes as needed. Execute member requests promptly and with professional demeanor. Perform general maintenance tasks as applicable. Maintain owner’s binders inclusive of all appliance/amenity offerings within each home, to include owner’s guides and assistance with operating. Oversee the general maintenance plan for property. Vendor coordination Assist guests with any operation or maintenance needs during stay. Pre storm preparation and post storm inspection. Coordinate with or assist other departments as needed. Flexibility and ability to pivot to new projects and a desire to work in a fast-paced environment. Other duties as assigned. Qualifications • High School Diploma or equivalent. • Previous experience and proven success in the hospitality or service industry is strongly preferred. • CPR, First Aid, AED Certification preferred. • Must have a valid drivers license in good standing. Additional Requirements • Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members. • Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands. • Ability to work in a team environment. • Ability to stay calm and focused during the busiest of times. • Ability to read, write, speak, and understand English; additional languages preferred. • Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds. Benefits • Competitive Pay • Medical, Dental, and Vision Benefits • 401k Contribution • Paid Time Off and Paid Holidays • Employee Meals, Referral Incentives, and Recognition Programs • Holiday Pay • Professional development and upward mobility opportunities • Work-Family Culture About Us Troubadour Golf & Field Club is a private community, conveniently located just 30 miles south of downtown Nashville. Set on 980 acres, Troubadour features 375 residences; an 18-hole Tom Fazio-designed championship golf course; a multi-sport complex; an organic farm and world-class restaurants; private recording studios; music venues; and wellness facilities. At Troubadour, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse communities and provide the highest level of service that contributes to the creation of unforgettable experiences. For more information about our club, please visit: com/ Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: #LI-CL2 Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: Discovery Land Company and all US-based affiliate companies participate in e-Verify. Please see these notices for more information: Right to Work Notice and E-Verify Participation.