Service Advisor

Land Rover Palm BeachLand Rover Palm Beach is seeking an experienced, customer-focused Service Advisor to join our elite service team. As part of a premier luxury automotive brand, we are looking for a professional who delivers exceptional client experiences while driving service department performance.Position OverviewThe Service Advisor serves as the primary liaison between our clients and the service department. This role requires strong communication skills, attention to detail, and the ability to manage multiple repair orders in a fast-paced, high-end environment.ResponsibilitiesGreet clients promptly and professionallyConsult with customers regarding vehicle concerns and service needsPrepare accurate repair orders and cost estimatesCoordinate with technicians to ensure proper diagnosis and timely completionCommunicate repair recommendations clearly and confidentlyMonitor repair progress and provide status updatesEnsure compliance with manufacturer and warranty guidelinesMaintain high levels of CSI and customer satisfactionClose repair orders efficiently and accuratelyQualificationsPrevious Service Advisor experience preferred (luxury dealership experience a plus)CDK experience preferredStrong knowledge of automotive systems and repair processesExcellent verbal and written communication skillsProfessional appearance and demeanorAbility to multitask and perform under pressureValid driver’s licenseWhat We OfferCompetitive compensationSupportive team environmentOpportunity to work with a premier luxury automotive brandCareer growth potentialPre-employment background check and drug screening required.If you are motivated, professional, and committed to delivering an exceptional client experience, we invite you to apply and join the Land Rover Palm Beach team.Land Rover Palm Beach is an Equal Opportunity Employer and Drug-Free Workplace. #J-18808-Ljbffr