Insurance Customer Service Representative

Insurance Account Manager

We're looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secured system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sound like a job you'll love? Apply now!

Responsibilities

• Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage
• Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding
• Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates
• Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy
• Consult with clients to help process quotes and issue renewals or any updates needed to current policies

Qualifications

• Insurance experience as an insurance agent or other position is highly preferred but candidates with the appropriate skills should still apply, training is provided
• Associates or Bachelor's degree required, or commensurate insurance industry experience
• Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.)
• Candidates should be very strong communicators and problem solvers, and have great follow-up skills
• Applicants must have an active insurance license in their state or be willing to get licensed in 90 days

Compensation $93,000 - $111,000 yearly About Sherrill Insurance Agency

Sherrill Insurance Agency partners with Fortune 500 and Fortune 100 companies to market and sell their products.

• No cold calling
• No Prospecting
• All Lead-based Sales
• Six-figure Mentorship
• Training