Patient Access Representative

Patient Access Representative

We are currently hiring for a Patient Access Representative. Duties will consist of checking-in patients, guiding patients to the appropriate rooms, verifying insurance, working in Epic, and completing demographic information as well as other duties as assigned.

Key Responsibilities:

• Create a positive, warm and welcoming safe space for patients.
• Take inbound calls regarding appointments, verify patient insurance, assist patients with care inquiries regarding next steps, referrals and appointments, and collecting demographic information.
• Manage the patient flow: confirm appointments, register patients, assist patients in completing forms.
• Complete strong and clear documentation in the Epic system.
• Other duties as assigned.

Qualifications:

• Must have at least 1 year of relevant experience in patient intake, registration, or reception.
• Must have experience working in Epic.
• Must be able to work full time hours Monday thru Friday within the hours of 8AM-5PM CST.
• Must have excellent written and verbal communication abilities.
• Must have strong organizational and time-management skills.
• Must be reliable for work with infrequent unexpected call outs, we will require references previous to hire.
• Must strong customer service skills.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.