Coordinator, Catalog Efficiency - New York, 10013
Universal Music Group
Coordinator, Catalog Efficiency - New York, 10013, United States of America
How We Lead:
The Catalog Efficiency Coordinator ensures client catalogs move accurately and efficiently through Songtrusts publishing systems. This role identifies catalog bottlenecks, resolves metadata or system issues, and collaborates across teams to maintain transparency and accuracy throughout Songtrusts catalog workflows.
How You'll Create:
- Monitor and review new and existing Users, Songwriters, and Songs to identify where catalogs may be stalled between systems.
- Identify and follow up on clients failing the Letter of Direction (LOD) process to ensure completion of songwriter information.
- Collaborate with Product and Engineering to report and help resolve recurring system malfunctions, automation errors, or data inconsistencies.
- Review weekly Music Maestro automation errors and coordinate with internal teams to resolve failed song processing.
- Analyze terminated accounts where works remain active to ensure proper catalog cleanup and reconciliation.
- Conduct periodic reviews to identify and address duplicate works, claims, and client records across systems.
- Monitor and investigate RMP ETL errors, ensuring songs successfully process for delivery.
- Review RMP catalog for songs failing to reach the CWR process, documenting issues and recommending improvements.
- Provide regular insights on catalog flow and partner with teams to enhance metadata accuracy and system efficiency.
Bring Your Vibe:
- 13 years of experience in music publishing operations, metadata management, or music data analysis
- Strong analytical and problem-solving skills with high attention to detail.
- Familiarity with music publishing systems, metadata standards (ISWC, ISRC, IPI), and CWR delivery processes.
- Excellent communication and collaboration skills.
- Proficiency in Excel, data tracking tools, and workflow management platforms
- Ability to manage multiple catalog and data review workflows simultaneously in a fast-paced environment.
Vacancy posted 18 hours ago
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