Case Manager - Offender Services

Job Description

Job Description

This position will support the Pathway Home 6 grant and WIOA programming. The Pathway Home grant provides funding for workforce development programs that support incarcerated individuals. The program goal is to improve employment outcomes and reduce recidivism by offering job training and other supportive services during incarceration and upon reentry into the community. 

 

OUR ORGANIZATION:  

Kinexus Group, recognized as one of Nonprofit Times 2017, 2018, 2019, 2020, 2021, 2022 and 2026 Best Nonprofits to Work For, is a cutting-edge community development organization with growing initiatives to create an economically thriving Michigan. We are change agents who create solutions for business, workforce, and community challenges to promote economic vitality. 

The Offender Services Team is comprised of competent and caring resource professionals who are innovative, resourceful, collaborative, and helpful in facilitating the reentry process for justice involved individuals who access resources at Kinexus Group.  This responsibility requires that we be service oriented relative to the needs of all referred participants, while still assuring that all services adhere to federal, state and local policies and procedures, financial requirements as established through funding sources.

We lead by example by holding true to a high standard of excellence that drives positive outcomes for justice involved individuals. The Offender Services department strives to be exemplary in all activities and to continuously exceed expectations. 

OUR DESIRED OUTCOMES:  

The Case Manager will play a pivotal role in the success of the Pathway Home 6 (PH6) reentry initiative. Each Case Manager will be assigned to one of the three county jails and will support job seekers pre- and post-release. The primary goal is to help job seekers develop and follow Individualized Development Plans (IDPs), overcome reentry barriers, gain employment, and reduce recidivism through consistent, trauma-informed, and strengths-based support.

WHAT WE EXPECT FROM YOU:

As a Case Manager for the Pathway Home 6 Program, you will be the primary support for justice-involved individuals transitioning from incarceration to the workforce. You will lead the intake and assessment process, develop and manage individualized reentry plans (IDPs), and provide direct services both pre- and post-release. This includes coordinating training and employment opportunities, connecting job seekers to supportive services, and tracking their progress toward self-sufficiency and reduced recidivism. Your role requires strong communication, organizational, and interpersonal skills to collaborate with jail staff, service partners, and employers while maintaining accurate documentation and compliance with federal performance standards. Ultimately, you are expected to be a proactive, compassionate advocate who helps job seekers overcome barriers and achieve lasting success in the community.

Case Management & Participant Engagement

• Manage participant documentation, enrollment files, and intake logistics
• Provide one-on-one case management to incarcerated and recently released job seekers.
• Facilitate program intake, risk and needs assessments (e.g., LS/CMI), and career evaluations (e.g., JOFI).
• Collaborate with jail staff and service providers to conduct in-jail visits twice weekly.
• Develop and maintain Individualized Development Plans (IDPs) linked to training, employment, and support services.
• Connect job seekers with supportive services (housing, legal aid, mental health, substance abuse treatment, etc.).

Service Delivery & Support

• Assist job seekers in obtaining vital records such as ID, Social Security card, and birth certificate.
• Provide job readiness training (resume building, interview skills, digital literacy, etc.).
• Guide job seekers through job placement and post-release occupational training pathways.
• Follow up with job seekers weekly for at least 12 months post-release to support stability and job retention.

Collaboration & Communication

• Act as liaison between job seekers, jail staff, probation officers, public defenders, and external service providers.
• Attend and contribute to weekly case coordination and staff performance meetings.
• Work closely with the Program Coordinator to ensure timely, accurate entry of participant data into LS/CMI system.

Documentation & Performance Tracking

• Maintain thorough and confidential participant records.
• Collect employment verification, pay stubs, and training completion documents.
• Monitor WIOA indicators and recidivism metrics, including participant rearrest and reconviction status.
• Support data collection for quarterly and annual grant reporting.
• Follow all policies and procedures related to case management.

MINUMUM REQUIREMENTS:  

• Associate's degree or equivalent professional experience in human services, criminal justice, social work, or a related field (Bachelor's preferred).
• At least two years of experience in case management or direct services.
• Strong interpersonal and motivational interviewing skills.
• Comfort working in correctional and community-based settings.
• Proficient in Microsoft Office and familiar with electronic case management systems.

PREFERRED EXPERIENCE:

• Experience working with justice-involved individuals or in reentry programs.
• Familiarity with WIOA and LS/CMI case management platform.
• Understanding of trauma-informed care and wraparound service coordination.

WORK ENVIRONMENT:

• Office-based with regular travel to jails, employer sites, and partner meetings.
• Must pass background checks as required by jail facilities.
• Flexibility in scheduling to accommodate access to correctional settings and participant needs.
• Competitive Salary & Benefits

WHAT YOU CAN EXPECT FROM US:

• A robust onboarding experience to integrate you into our team.  
• Team of Teams training in support of the organizational strategies.  
• Job training and development to ensure you are established and growing in your role.  
• Cross Operational Meetings with your peers.   
• Be a part of transformational change in Michigan. 

We have unique culture that requires individuals to be BOLD, INSPIRATIONAL, ENTREPRENEURIAL and INCLUSIVE. We spend more waking hours with each other than we do with family or friends, so finding someone that adds to our culture is extremely important. 

Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations and/or services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Kinexus is a partner of American Job Centers.