Residential?QA/QC Field Inspection Associate
ICF
Residential QA/QC Field Inspection AssociateLocation: Baton Rouge, Lake Charles or Monroe, LA (must be located in the one of these areas to be considered - Local travel required, some remote work)To support our growth, we are currently seeking a Quality Assurance / Quality Control (QA/QC) Inspection Associate to join our energy efficiency teams located Northern, Southeast, and Southwest Louisiana. The selected candidate will coordinate all quality assurance activities, which include but may not be limited to post-field inspections, work in progress and safety observations at residential properties. In addition, they will assist with the development and implementation of QA/QC plans, and procedures. They will also conduct QA investigations of non-conforming program contractors, coordinate corrective actions, and maintain QA records using Sightline.Why you will love working here:Quality of life: Flexible workplace arrangements, work-life balanceInvestment of the community: Donation matching, volunteer opportunitiesInvestment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase PlanAnd many, many more (Ask your recruiter for more details!)What you will be doing:Performing installation inspections and energy savings calculations, HVAC system assessment, operations, and maintenanceInteracting with customers, trade allies, and other key stakeholdersCoordination of Quality Assurance activities such as completing inspection reports, coordinating with QA/QC team members, and facilitating communication with trade alliesMust have a reliable vehicle for local travel. Requirements are up to 80% of the time throughout Louisiana to perform field inspections (reimbursement for mileage provided)What we need you to have (minimum qualifications):Bachelor's degree in Business, Energy, Environmental, Building Sciences or related discipline (or applicants can substitute one year of related experience for one year of education)2+ years of professional experience; preferably in utility, energy efficiency, HVAC, weatherization, and/or related experienceMust have a valid driver's license and successfully pass a Motor Vehicle Records (MVR) checkWhat we would like you to have (preferred qualifications):Experience performing energy audits and quality assurance inspections in residential customer homesBPI, CEM, CLEP or other related certificationKnowledge of energy efficient technologies and practices related to Weatherization, HVAC systems, smart thermostats, and other commercial building energy technologiesExperience with HVAC system assessment, operations, and maintenancePrior experience delivering and developing technical training for trade alliesIn person customer service experienceProfessional skills you will use:Excellent verbal, interpersonal, and written communication skillsStrong analytical, problem-solving, and decision-making capabilitiesTeam player with the ability to work independently in a fast-paced environmentSound business ethics, including the protection of proprietary and confidential informationAbility to work with all levels of internal staff, as well as outside clients and vendorsProficiency in MS Office Applications (Word, Excel, Power Point, Outlook, and Teams)
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