Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement

ABOUT OUR AGENCY:
I opened my agency in 2019 and have grown it into a team of 15 by focusing on culture, positivity, and building a strong team environment. Before becoming an agent, I was a football coach, and that coaching mindset still shapes the way I lead today. I’m also a second-generation State Farm agent, my father has been an agent for 36 years, so helping people and building relationships has always been a big part of my life.

Family is extremely important to me. My wife and I have been married for 16 years, and we have three young daughters who keep us busy outside of work. I stay heavily involved with local schools and enjoy supporting athletics and school programs throughout the community.

We offer a competitive benefits package that includes health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. I believe that when team members feel supported and have opportunities to grow, they are able to perform at their highest level and build rewarding long-term careers.

Our office culture is positive, team-oriented, and growth-focused. We work together, support one another, and celebrate success as a team. I’m looking for someone with a positive attitude, a competitive drive, and a coachable mindset who wants to be part of a supportive environment where hard work is recognized and personal growth is encouraged.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Zach Pruitt - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.