Operations Manager

Warehouse Operations Manager

As the Warehouse Operations Manager, you are tasked with the comprehensive planning and execution of the daily operations within the General Merchandise warehouses. This role necessitates accountability for achieving overall operating results that are consistent with both individual and company performance objectives. You will be responsible for directing ongoing communication and collaborative efforts with the clients of the General Merchandise warehouse, ensuring that outcomes consistently meet or exceed customer expectations concerning product quality, service reliability, speed, and accuracy. This position encompasses the oversight of operational processes, strategic planning, safety protocols, financial performance, and employee engagement to guarantee the safety and security of distribution center work teams, service providers, equipment, and physical assets. Furthermore, you will manage the recruitment and training of team members, ensuring they receive continuous skills development and coaching to enhance job performance and facilitate their advancement potential within the organization.

Job Description

Review and evaluate performance of all distribution center functions, address performance gaps, and take corrective action, as needed, to ensure the managers of each functional area are delivering on operating goals

Assess business conditions, evaluate emerging business needs (e.g., seasonality, promotion events) and takes action to address near-term opportunities to improve service, reduce costs and/or generate incremental revenue to enhance operational results across the distribution system

Assist with the preparation of the annual operating budget for assigned warehouses and support functions; evaluate and adjust proposed budgets to achieve overall company goals and approve final operating budgets for submission to the director of distribution

Assist with the preparing, evaluating and approving capital expenditure proposals to replace or upgrade facilities and equipment and submit proposals with justification to the director of distribution for entry into the annual capital budgeting process for warehouse and distribution

Direct the adoption and use of improved processes, new equipment and new facilities; accountable for achieving incremental business results from the use of these investments

Create high customer service expectations among team members, monitor results with customers to ensure performance is meeting expectations and take action to correct performance gaps and/or address improvement opportunities

Accountable for maintaining a safe work environment for team members and visitors at the assigned distribution center in accordance with company policies and health and safety regulations, including elimination of accidents, and maintaining security of distribution center team members and facilities while on company property

Travel Required: No

Environment

Warehouse: Freezer (-20F to 0F)

Warehouse: Perishable Warehouse (28F to 60F)

Warehouse: Grocery Warehouse (50F to 90F)

Skills

Specialized Knowledge: Working knowledge of financial analysis and operational analysis.

Special Skills: Managing process, people management, dealing with complexity, deadline oriented.

Physical abilities: Safely and efficiently move products weighing up to 60lbs. Stand/walk for up to 10-12hrs.

Other:

Years Of Experience

7-10: Experience in retail operations, distribution, transportation, logistics and/or supply chain management, or an equivalent combination of education and experience

Qualifications

Associate Degree - General Studies, Bachelor's Degree - General Studies, General Equivalency Diploma - General Studies, High School Diploma - General Studies

Shift

2nd Shift (United States of America)

Company

C&S Wholesale Grocers, LLC

About Our Company

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities. Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.