Security Officer

Security Officer

Holy Cross Health named Forbes America's Best Employer for Healthcare Professionals

Provide protective services to staff, visitors, and patients. Protect and safeguard various hospital properties as assigned.

Hours/Shift Available: Full-time 40 hours a week and alternating weekends (three 12-hour shifts and one 4-hour shift):

• Dayshift: 7am to 7pm
• Nightshift: 7pm to 7am

Per Diem dayshift to fill-in as needed; requires some scheduling flexibility.

Highlights:

• Day 1 benefits, no waiting period! Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B
• Colleague Referral Program to earn cash and prizes
• Unlimited career growth opportunities
• Trinity Health offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday
• Please visit our Career Center Home Page for more about our benefits.

What You Will Do:

• Greet patients, visitors, and employees, conducting yourself in a courteous manner. Identify yourself, if requested, by name clearly and concisely.
• Initiates and receives communications, via telephone, radio, email or other computer systems.
• Communicates verbally, or in writing, promptly, courteously and accurately while maintaining poise at all times.
• Patrol surrounding areas to ensure orderliness of environment - lock and/or open doors, as appropriate, secure restricted areas, check fire hoses, stairwells, etc. in accordance with established procedure. Operate and/or monitor various security systems (alarms, surveillance systems, etc.). Provide security escorts as directed.
• Respond to inquiries politely and promptly.
• Appropriately refer any problems or issues beyond scope of authority to Security Manager on Duty and the Hospital Manager on duty.
• Follows standard procedures and uses personal protective equipment per policy at all times.
• Documents in a timely manner all relevant safety and security information.
• Take action as required, participating in all emergency codes and requests for assistance.
• Able to act independently, managing critical situations that may involve aggressive behavior.
• Take action as necessary to ensure the safety of Hospital Associates, patients and visitors.
• Assists in moving, lifting or dragging individuals to safety or restraining individuals as necessary to maintain the safe environment of the hospital.
• Prepares recommendations and documentation that provides direction to correct reported deficiencies
• Recommend action plans to department managers based on regular protection audits
• Prepare and submit reports of audits to various safety committees and administration
• Reviews the following daily: security related incidents and reports of Associate injury, and other related security hazards.
• As directed, documents monthly safety data and prepares reports for the Manager of Protective Services
• As directed, conducts Security and Safety investigations of significant incidents.
• Reviews safety and security reports, prepares analysis and assists in the implementation of Holy Cross Hospital Healthcare Protection Program.
• As directed participates in orientation of new employees to the Safety and Security Program.
• Maintains professional competence through participation in continuing education and other learning experiences
• Remains informed of current trends in Hospital Security and Safety. Serves as a role model, participating in professional organizations and community activities.

Minimum Requirements:

• Valid FL Driver's License required
• High School diploma or GED required
• State of Florida Class D Security License required
• Associate's degree preferred in Criminal Justice, Safety Administration, Security, or other related field
• At least one year of experience preferred in a high public interaction position requiring the use of effective interpersonal skills (equivalent related military experience or work experience in law enforcement, fire department, or emergency response service may be substituted for the educational requirement at the discretion of the hiring manager)
• Ability to demonstrate effective verbal and written communication skills
• Ability to demonstrate knowledge of basic computer skills
• Ability to de-escalate situations in a calm, professional manner
• Must achieve a passing score on "Management of Aggressive Behavior" after employment.

Position Highlights and Benefits

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

Ministry/Facility Information:

• A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.
• We are committed to providing compassionate and holistic person-centered care

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.