Senior Incident & Problem Management Lead
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Sun Life seeks a Major Incident and Problem Management Manager to lead the response to technology disruptions. You will coordinate technical teams, facilitate communication, and ensure timely resolution while minimizing business impact. The role emphasizes root cause analysis, collaboration with IT service owners, and driving remediation through established ITIL and ITSM practices, with a focus on continuous improvement and stakeholder engagement. #J-18808-Ljbffr
Vacancy posted 12 hours ago
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