Retail Store Manager

Job Description Are you ready to inspire a store team to deliver inspirational guest experiences and build the LEGO® brand? Join the LEGO® Brand Retail team as a Store Manager at South Coast Plaza in Costa Mesa, CA and ensure that the LEGO Brand, Vision, and Values are exemplified in all store operations and guest interactions. You will empower the team around you to drive sales while providing a signature experience for every guest. Create an environment where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance. Responsibilities Demonstrate results orientation by meeting and exceeding Key Performance Indicators, overcoming obstacles and uncertainty, supervising business processes, maintaining impeccable merchandising and cleanliness standards, and enhancing efficiency and profit by maintaining sound operational practices. Be a role model for guest experience by ensuring the execution of our service model, striving to complete all monthly mystery shops, enhancing repeat business by creating NPS promoters, inspiring and coaching sales associates to consistently deliver exceptional branded experiences. Lead your team to continued success by recruiting and developing a highly productive and collaborative team, communicating through active coaching and performance management, inspiring your team to deliver signature experiences, and ensuring continuous learning by providing continuous product knowledge and service training. Develop your team by ensuring they can articulate what a LEGO brand experience looks like, unlock their potential using the LEGO Core Competencies, and build your team bench for future growth by identifying and developing top candidates for promotion. Demonstrate collaboration by working effectively with your peers, partners and others to drive big-picture business performance and create a positive, cooperative working environment. Deliver inspirational retail experiences built on LEGO Brand values. Qualifications Proven management experience in a retail environment. Experience with point of sale systems. Experience with loss prevention and cash management. Experience with recruitment, selection and training. Experience with scheduling and payroll management. Performance management and conflict resolution skills. Space management and visual merchandising expertise. Effective organizational, verbal and written communication skills. Demonstrated computer proficiency. Physical specifications: constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours; may occasionally involve stooping, kneeling, crouching and climbing ladders; vision abilities include close vision, depth perception, and ability to adjust focus; involves lifting at least 30 lbs. Compensation The salary for this position has a range of $66,683.00 - $100,025.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer. Benefits Family Care Leave – enhanced paid leave options for important times. Insurances – life and disability insurance. Wellbeing – access to the Headspace App and other wellbeing initiatives and programs. Colleague Discount – generous discount from day 1. Bonus – reward through a bonus scheme when goals are reached and if eligible. Your workplace – assigned primary workplace location; hybrid work policy averages 3 days per week in the office. EEO Statement The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and veteran status) to apply. The mandatory child safeguarding background screening must be completed for positions with high engagement with children. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. #J-18808-Ljbffr the LEGO Group