EVS Lead - Requisition #429666

GENERAL SUMMARY

The Environmental Services (EVS) Lead is responsible for directing the workflow of EVS personnel and ensuring the casino remains clean and stocked at all times.

FOUR DIAMOND SERVICE AGREEMENT

All Team Members will display a Four Diamond commitment to guest service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino (PRC).

KEY RESPONSIBILITIES

Assist in ensuring all housekeeping duties and responsibilities are completed effectively and efficiently. Assist in trash pickup around guests when necessary. Assist in cleaning spills and ashtrays when necessary. Assist in cleaning, sweeping, mopping, and wiping down restrooms when necessary. Assist in vacuuming and cleaning carpets when necessary. Assist in emptying all large trash cans and small cans when necessary. Assist in cleaning machines, time permitting when necessary. Oversee duties of 75-80 personnel. Assist in scheduling area duties and days off of personnel as needed. Assist with training of EVS personnel. Other duties as assigned.

ACCOUNTABILITY

This position serves in a supervisory capacity. Responsibilities may include budgeting, hiring/terminations, Team Member relations issues, mentoring, and corrective actions. The Team Member is responsible for protecting the assets of PRC.

QUALIFICATIONS AND GUIDELINES

EDUCATION/EXPERIENCE/TRAINING

High school diploma or general education degree (GED); one (1) year to three (3) years’ experience required; or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or Team Members of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to work with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Must qualify to obtain and maintain a Class “A” gaming license.

SKILLS/ABILITIES

Ability to communicate effectively, both written and verbal. Experience with computers using Microsoft Office Suite and Outlook. Ability to operate vacuum cleaners, use mops, and mop buckets. Required punctuality and willingness to work. Must be a self-starter who is highly motivated and resourceful. Must be able to work with a positive attitude in a fast paced and culturally diverse casino environment. Must have a pleasant personality and present a professional image when assisting guests. Must be able to take direction and follow through with assigned tasks. Must be able to work all shifts. Must be flexible and willing to work nights, weekends, and holidays. Experience in stocking preferred. Supervisory experience preferred.

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by Team Member within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of Team Member assigned to this job. #J-18808-Ljbffr Infor