Asst Tasting Room Manager - Sterling Vineyards

Job Description:

About the Role

We have two Assistant Hospitality Manager positions available in our Hilltop Tasting Room.

One is focused on curating and executing premium, immersive experiences in an elevated space that showcase exceptional service, storytelling, and thoughtfully paired food and wine and culinary-driven offerings.

The second position supports the delivery of elevated, food and wine-driven experiences across our culinary and private events spaces.

Both roles support high-performing teams delivering curated experiences that highlight exceptional service, culinary excellence, and thoughtful wine pairings. These front-line leadership roles focus on coaching Hospitality Associates, maintaining service standards, and driving direct-to-consumer performance. With strong attention to detail, you will help create experiences that elevate the property's reputation as a premier culinary and wine destination.

About Us

Treasury Wine Estates (TWE) is one of the world's largest wine companies, and we are proud of our portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. At TWE, we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched and joyful communities.

At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people. Learn more about our people promise and our renowned portfolio of global brands.

About Sterling Vineyards

Internationally known, Sterling Vineyards is one of the most visited wineries in Napa Valley. Modeled after a Greek monastery, the winery sits 300 feet above the valley floor where visitors take an aerial tram to access the top-quality Bordeaux varietals and majestic 360-degree views of Napa Valley.

Responsibilities:
* Lead, coach, and motivate a team of ~20 Hospitality Sales Associates to achieve DTC revenue, wine club conversion, data capture, and AOV goals.
* Maintain cost controls, inventory, and sales incentives.
* Uphold guest service standards; resolve service issues.
* Oversee development and delivery of premium food and wine experiences.
* Collaborate with Marketing, Operations, Retail, and Culinary teams on programming and POS setup.
* Recruit, train, schedule, and mentor staff; conduct performance reviews and pre-shifts.
* Manage daily operations including opening/closing, cash handling, POS troubleshooting, and compliance.
* Build local relationships, represent the brand at events, and support wine club engagement.

About You
* You thrive in a fast-paced hospitality environment and enjoy leading sales teams.
* You bring 4+ years of DTC wine sales or guest service experience with a track record of meeting targets.
* You are confident coaching teams of 15+.
* You possess strong wine knowledge and can educate guests on winemaking and styles.
* You are organized, self-motivated, and comfortable managing daily operations.
* You communicate clearly and are tech-savvy with MS Office, POS, and reservation systems.
* You are open to flexible schedules, including weekends and holidays, and represent the brand professionally.
* You can lift 40 lbs, are at least 21, and are willing to occasionally travel.

Why you'll love it here:

Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE. We prioritize your growth with access to global career opportunities and structured programs designed to support your health, wellbeing, and career development. Learn more about our benefits and culture here.

Benefits depend on your work category and may include
* Paid Time Off: Competitive vacation, sick leave, and 12 paid holidays. Plus, a "TWE4ME Day" - a day to spend however you choose!
* Paid Parental & Caregiver Leave: Generous time off for life's big moments.
* Volunteer Days: Get paid to give back-2 full days each year!
* Flexible Work Options: Find your flex-hybrid and custom schedules available for certain roles.
* Wellbeing First: Medical, dental, vision, free mental health support, and an award-winning wellness program.
* 401(k) with Company Match: 100% vested from day one. Regular Full and Part-Time employees are eligible after 60 days of employment.
* Paid Time Off: Competitive vacation, sick leave, and 12 paid holidays.
* Wine Perks & Discounts: Enjoy exclusive employee pricing on the world's best wines, plus receive a generous product allowance.
* Recognition & Rewards: Celebrate wins and earn fun rewards.

It takes all varietals!

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other legally protected characteristic. If you require assistance or accommodation during the application process, please contact View email address on winebusiness.com, quoting the job title and reference number.

Apply Today!

We do move quickly at TWE and continually review applications, so if you don't want to miss out, please apply today!

Pay Transparency Disclosure: The anticipated base compensation for this position is $69,000 - $80,500. Actual compensation will be determined based on several factors, including but not limited to relevant experience, skills, qualifications, education, geographic location, internal equity, and market considerations. This position may also be eligible for incentive compensation, bonuses, commissions, and/or a comprehensive benefits pa

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