RN Manager Clinical - UNC Family Medicine at Wakefield

Overview Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve. Summary Responsible for supervising clinical staff, maintaining appropriate patient flow, and ensuring compliance with established nursing practices. Ensure appropriate care and services are available to patients and families, adequate and appropriate clinical staffing on each shift. This role will collaborate with the Practice Manager and clinical leadership for assistance with annual performance reviews of staff. Participate in quality improvement initiatives to address identified patient safety or quality of care issues, providing and facilitating an environment conducive to staff continuing education needs, ongoing unit‑based education, and orientation of staff members. Demonstrates good customer service skills when interacting with patients, families, and visitors. Demonstrates leadership in communication and teamwork. Responsibilities Patient Care – Coordinates staff schedules, ensures adequate staffing, and provides relief staffing as needed by maintaining current skills and competencies required of other Registered Nurses in the practice. Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Leading Others – Supervises clinical team including licensed and unlicensed clinical staff. Directs patient flow and care. Serves as a resource for clinical decision making and problem solving. Responsible for interviewing, hiring, and developing clinical staff. Coordinates and collaborates with regional clinical leadership for orientation, training, and continuing education as well as remedial training and skills development. Provides staff with annual performance feedback and opportunity to set professional goals. Collaborates with practice and clinical leadership to apply disciplinary action policies appropriately. Counsels staff as needed. Quality Improvement – Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits. Serves as a liaison between staff, providers, and other departments. Resolves complaints related to patient care and/or elevates appropriately. Compliance – Adheres to the American Nurses Association Code of Ethics. Recognizes, supports, and utilizes evidence‑based nursing practices. Ensures compliance is met or exceeded with organizational policies and procedures, and internal/external governmental and/or regulatory standards of nursing practice. Ensures compliance with established safety and regulatory guidelines, including but not limited to CMS, HIPAA, OSHA, and infection prevention policies and procedures. Identifies and participates in unit‑based performance improvement activities. Patient care standards will reflect integration of best practice advisories, Board of Nursing, scope of practice limitations, and other specified accrediting bodies. Education Requirements Requires BSN Licensure and Certification Requirements Current unrestricted NCBO RN license Current BCLS training upon hire Professional Experience Requirements Requires five (5) years of nursing experience with one or more years in an ambulatory or outpatient setting – supervisory experience preferred. Knowledge, Skills, and Abilities Requirements Language skills – Ability to read, analyze, and interpret clinical information and technical procedures. Ability to document clinical information. Ability to effectively communicate information and respond to questions from patients, physicians, family members, and staff. Mathematical skills – Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning ability – Critical thinking skills with the ability to define problems, collect data, establish facts, and draw valid conclusions. Job Details Legal Employer: NCHEALTH Entity: UNC Health Medical Group Organization Unit: UNC Family Medicine at Wakefield Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $35.87 – $51.57 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Raleigh Exempt From Overtime: Exempt: Yes Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. #J-18808-Ljbffr UNC Health