Senior Systems Engineer / Network Engineer (Micro Focus NA & NNMi, OpenText)

Knack Works, a Jacobs company, is seeking a highly skilled Senior Systems Engineer / Network Engineer with 10+ years of IT experience and proven expertise in Micro Focus Network Automation (NA), Network Node Manager I (NNMi), and OpenText enterprise tools. This is a hands-on engineering role responsible for designing, deploying, and supporting enterprise systems, network monitoring platforms, and automation solutions that ensure high availability, scalability, and security.

In this role, you will:

• Deploy, configure, and maintain Micro Focus NA and NNMi to deliver network automation, monitoring, and fault/performance management across enterprise environments, including the creation and customization of views, maps, and dashboards tailored to customer requirements and requests.

• Engineer and support other NMS tools as needed (Content Suite, Service Manager, ALM/QC, LoadRunner, Paragon, Cisco Catalyst Center, etc.) as part of enterprise IT operations.

• Perform advanced troubleshooting, root-cause analysis, and performance tuning for systems, networks, and enterprise applications.

• Develop automation scripts, workflows, and integrations to improve efficiency and reduce manual tasks.

• Collaborate with cross-functional teams to support infrastructure, cybersecurity, and application development efforts.

• Maintain detailed documentation, system baselines, and upgrade/patch management schedules.

• Collaborate with Configuration Management to design, build, and maintain network configuration standards, incorporating input and best practices from the Network Engineering team.

• Ensure compliance with security, data integrity, and regulatory requirements across IT systems.

• Collaborate with the engineering team to evaluate and recommend tools that support program directives, including initiatives focused on automation and operational efficiency.

• Provide mentorship and technical guidance to junior engineers and support staff, leading efforts to replicate and implement your designs consistently across multiple independent systems.

• Stay current with emerging technologies and recommend solutions that align with organizational goals.

• TS/SCI w/ CI Poly Clearance

• Bachelor’s degree in Computer Science, Information Technology, or a related field suggested but not required.

• Certifications in Micro Focus NA, NNMi, OpenText, CCNP/CCNA, or ITIL strongly preferred.

• 10+ years of IT experience, with extensive work in systems engineering and network engineering.

• Hands-on experience with Micro Focus NA and NNMi (deployment, configuration, tuning, and support).

• Experience with OpenText or other Micro Focus enterprise tools in IT operations or content management environments.

• Strong understanding of network protocols, fault management, performance monitoring, and automation. Previous experience with other NMS tools is highly desirable.

• Prior experience in defense, government, or large enterprise environments highly desirable.

• Advanced technical expertise in network automation, systems integration, and enterprise monitoring tools.

• Proficiency with scripting languages (Python, PowerShell, or similar) for automation tasks.

• Strong problem-solving and troubleshooting abilities.

• Excellent communication and teamwork skills, with the ability to collaborate across departments.

• Familiarity with cloud platforms (AWS, Azure, hybrid IT environments) preferred.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.