AV Technician

AV Technician Location: Lake Forest, Illinois Posted: June 29, 2026 Impact is a people‑first managed services provider that invests in its employees and delivers high‑quality service. We are looking for an Audio Video Technician who will install, configure, and support AV systems on client sites. Job Overview The Audio Video Technician is a hands‑on field role responsible for bringing AV systems to life through accurate installation, cabling, rack assembly, configuration, troubleshooting, and end‑user support. Working onsite under the direction of engineers and senior technicians, the role delivers high‑quality audio/video conferencing, presentation spaces, huddle rooms, LED video walls, overhead audio, digital signage, video streaming, and interactive collaboration environments. The AV Technician partners with clients, internal technical teams, vendors, and project leads to ensure each engagement is completed safely, professionally, and to specification. Responsibilities Install and mount AV hardware, including displays, cameras, microphones, speakers, rack equipment, and related components according to shop drawings and project requirements. Terminate, label, and dress AV/IT cabling, including HDMI, USB, CAT6, and fiber, to manufacturer and company standards. Assemble, wire, and dress equipment racks based on design specifications and engineer direction. Support commissioning, system verification, and methodical troubleshooting across the AV signal path. Troubleshoot conferencing and wireless screen‑share solutions, including Microsoft Teams Rooms, Poly, and Kramer VIA environments. Respond to client AV support needs, assist with end‑user training, and communicate project status or issues to senior technicians and project leads. Deploy and support digital signage platforms such as ScreenCloud and BrightSign, including player provisioning, campaign updates, and offline player troubleshooting. Monitor system health through tools such as Microsoft Teams Rooms Pro Management Portal, Poly Lens, Kramer Control, and related platforms. Maintain a clean, organized, and safe job site while following all site safety standards. Complete daily field reports, equipment receiving, and staging documentation accurately and on time. Assist senior technicians with complex installations, verification walkthroughs, escalations, and project closeout activities. Qualifications & Experience 1–3 years of AV installation, low‑voltage field work, or related technical experience. Comfortable using hand tools, power tools, ladders, and lifts in field installation environments. Ability to read and interpret shop drawings, schematics, and technical documentation. Experience using Microsoft Visio or similar documentation tools preferred. Basic networking knowledge, including TCP/IP, addressing, cabling, ports, and device connectivity. Familiarity with Microsoft 365 and Microsoft Teams environments. Experience with Microsoft Teams Rooms, Poly, Kramer, Planar, ScreenCloud, BrightSign, or similar AV platforms is a plus. Strong attention to detail, communication skills, and commitment to safe, high‑quality field work. Required certifications include CompTIA A+, CompTIA Network+, Microsoft MS‑900, and AVIXA CTS. Microsoft AZ‑900 and manufacturer installation training for Poly, Kramer, Planar, or related platforms are preferred. Valid driver’s license required; travel may be required for field‑facing work, including occasional overnight or out‑of‑area projects. Compensation The typical base salary range for this role is $50,000 to $60,000. Actual compensation is based on factors such as skillset, experience, certifications, and organizational needs. Benefits Good time off: up to 20 days of PTO, 7 paid sick days, 12+ paid holidays, and paid parental leave. Development and growth opportunities with on‑going training and education reimbursement. 401(k) & retirement plans with complimentary financial advisory services. Comprehensive health, disability, life, dental, and vision plans. Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases. #J-18808-Ljbffr Impact Networking, LLC.