Patient Services Specialist- Atrium Health Levine Children's Pediatric Surgery Charlotte

Department : 03400 GCMG Pediatric Surgery: Charlotte - Pediatrics: Surgery Status : Full time Benefits Eligible : Yes Hours Per Week : 40 Schedule Details/Additional Information : M-F 8-4:30 Pay Range : $19.80 - $29.70 Essential Functions Exemplify caring and compassionate customer service to create an excellent patient experience. Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations. Demonstrate critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision. Manage patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience. Encourage patient utilization of front-end technology during the registration process. Enter and maintain confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter; assist billing functions accurately and/or direct to appropriate billing office. Demonstrate proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations. Monitor inventory and stock medications, narcotics, and emergency medications/equipment. Physical Requirements Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs. Education, Experience and Certifications High School Diploma or GED required. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, front desk practice experience preferred. Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training. Premium pay such as shift, on call, and more based on a teammate's job. Incentive pay for select positions. Opportunity for annual increases based on performance. Benefits Paid Time Off programs. Health and welfare benefits such as medical, dental, vision, life, and short- and long-term disability. Flexible Spending Accounts for eligible health care and dependent care expenses. Family benefits such as adoption assistance and paid parental leave. Defined contribution retirement plans with employer match and other financial wellness programs. Educational Assistance Program. Eligibility for programs listed above may depend on FTE or status (e.g., full‑time, part‑time, per diem, temporary, etc.). Please ask a recruiter for more information during an interview. #J-18808-Ljbffr