Integrated Solutions Director

Integrated Solutions Director The Integrated Solutions Director enables client-facing Retirement Solutions associates, including Market Leaders, Relationship Managers, Field Consulting Directors, and Field Consultants, to provide objective and comprehensive advice across the full financial spectrum aligned with the institutional clients and individual clients' long-term interests. This role understands clients' unique financial objectives identified through the client engagement model and delivers comprehensive financial solutions coaching and skill development through one‑on‑one coaching and collaborative interaction with select clients. Key Responsibilities and Duties Educates and coaches client-facing Retirement Solutions associates on TIAA’s core products and tools within the Client Engagement Model. Prioritizes the distribution of comprehensive total solutions and collaborates with the Sales Onboarding and Training team to ensure client-facing Retirement Solutions associates possess the required skills and readiness to operate within the Integrated Advice Model. Owns assigned client-facing Retirement Solutions Associates team’s solutions forecast, leveraging data and insights to develop and implement engagement strategies throughout the markets. Coaches and motivates client-facing Retirement Solutions Associates to surpass integrated solutions goals in their territories, while identifying productivity enhancements and best practices to share and scale successes. Actively involved in case preparation, client meetings, PODs, proficiency calls, and education related to core products within the Client Engagement Model (CEM). Ensures the emergence of suitable client solutions by driving adoption across various products such as Retire Plus, RPPM, IRA, proprietary annuities, proprietary funds, and other Retirement solutions. Provides input and feedback for product development and distribution while maintaining an expert level of understanding in the products and investments relevant to this role. Drives results through strategic engagement by partnering with leadership and relevant stakeholders across the enterprise. Collaborates with leaders to ensure consistent messaging and implementation of integrated solutions. Builds and maintains close relationships with client-facing Retirement Solutions associates, providing coaching and guidance within the territory to meet scorecard metrics, participating as a keynote speaker at client seminars, and attending select client meetings to deliver expert-level knowledge on solutions and highlight the benefits of integration. Educational Requirements University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred FINRA Registrations SRC Indicator: Series 7; Series 63; Series 65; Series 66 Licenses and Certifications Life and Health Insurance License (Resident State) - Multiple Issuers required Physical Requirements Sedentary Work Career Level 9IC Required 5+ years of client facing experience within Financial Services Series 7 required at the time of application Preferred 7+ years of client facing experience within Financial Services Series 66 or a combination of the series 63 & 65 required within 120 days from start date Demonstrated track record of success Strong presentation skills Ability to develop strategic plans Ability to perform ~ 15% travel Experience leading a team/coaching/training Related Skills Business Acumen, Channel Management, Collaboration, Commercial Mindset, Consultative Communication, Customer Engagement, Differentiates Value Proposition, Executive Presence, Influence, Market/Industry Dynamics, Project Management, Relationship Management, Sales, Stakeholder Engagement, Strategic Thinking, TIAA Products/Services Acumen Anticipated Posting End Date 2026-06-30 Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. #J-18808-Ljbffr TIAA