Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Collections Specialist

Rose International

Collections Representative

Our client is seeking a qualified Collections Representative to collect delinquent accounts in a timely, orderly, and professional manner while following all standardized collections procedures. The Collections Representative will make the supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.

Required Education:

  • High school diploma or equivalent

Qualified Candidate MUST have:

  • Stable work history
  • 2+ years of recent collections experience in a call center

Required Skills and Competencies:

  • Call center experience
  • 2+ years of collections experience (excluding medical collections)
  • Good verbal and written communication skills
  • Good decision-making and problem-solving skills
  • Good time management/organizational skills
  • Ability to utilize Microsoft applications, including Outlook, Word, Excel, Access, and PowerPoint
  • Ability to work in a team environment
  • Ability to work flexible schedule, including overtime as needed

Collections Representative Essential Duties and Responsibilities:

  • Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept
  • Place or receive calls in priority order as established by management
  • Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay
  • Navigate and interpret various screens and relay information to clients accurately and professionally
  • Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, "scratch pad" entries, etc. in the collection system
  • Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable
  • Order updated credit bureau report or initiate skip tracing process in accordance with established standards
  • Initiate extensions on accounts based upon written policy guidelines
  • Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards
  • Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures
  • Ensure that appropriate letters are sent to debtors
  • Process customers' payments through electronic draft, if applicable
  • Process account maintenance transactions according to established guidelines
Rose International
Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Collections Specialist in Tempe, AZ vacancy
  • $19 per hour

     ...permanently, and unlock $500 or more in monthly performance bonuses. Bring the hustle—we’ll bring the earning potential! COLLECTIONS SPECIALIST LOCATION Tempe, AZ | Onsite to start; opportunity to transition to remote after successfully completing the... 
    Suggested
    Permanent employment
    Full time
    Temporary work
    Work at office
    Remote work
    Work from home

    CornerStone Staffing

    Tempe, AZ
    3 days ago
  • Newrez LLC is seeking a Recovery Specialist I to join the Recovery Collections team. You will locate and contact homeowners nationwide to collect on charged-off debt while negotiating settlements and payment plans. Responsibilities include managing your portfolio, maintaining... 
    Suggested

    NewRez LLC

    Tempe, AZ
    5 days ago
  •  ...and have the legal right to work in the country where the job is located. Company Name: OneMain Financial Job Description Collections Specialist At OneMain, Collections Specialists contact customers to help them fulfill their financial obligations by arranging for... 
    Suggested
    Full time
    Traineeship
    Local area
    Flexible hours
    Night shift

    DEV INC

    Tempe, AZ
    1 day ago
  • $19 per hour

     ...to join a top financial institution! Job Overview Adecco is currently assisting one of its clients in their search for a Collections Specialist in Tempe, AZ! Pay rate: $19/hr Shift availability: Operating hours: Mon - Sun, 8a-9p; will be scheduled for an 8 hour shift... 
    Suggested
    Temporary work
    Local area
    Flexible hours
    Shift work

    Adecco

    Tempe, AZ
    2 days ago
  • JPMorganChase is seeking a Collections Specialist II in Tempe, AZ. You will be the first line of contact for clients, handling high volumes of calls and providing solutions for various financial products while maintaining strong customer relationships. You will navigate... 
    Suggested

    JPMorgan Chase & Co.

    Tempe, AZ
    4 days ago
  •  ...Collections Specialist I At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative... 
    Afternoon shift

    JPMorgan Chase

    Tempe, AZ
    2 days ago
  • Valet Living is seeking part-time Doorstep Trash Collection Specialists (Service Valets) in Tempe, AZ. This role offers an evening schedule, local assignments, and a reliable way to earn extra income. You will collect bagged trash, serve nearby communities, and stay active... 
    Extra income
    Part time
    Local area
    Afternoon shift

    Valet Living

    Tempe, AZ
    2 days ago
  • OneMain Financial is looking for a Collections Specialist to engage with customers, arranging repayment plans and settlements while guiding them through available products and services. The role emphasizes respectful communication across digital channels and requires compliance... 

    Dev

    Tempe, AZ
    4 days ago
  • Adecco is seeking a Collections Specialist in Tempe, AZ. The role involves collecting delinquent accounts while ensuring compliance with collections procedures. Candidates must have a high school diploma or GED and experience in collections or bilingual customer service... 
    Flexible hours

    Adecco

    Tempe, AZ
    2 days ago
  • PHI Health is seeking a Medical Billing Specialist in Phoenix, AZ to manage follow up and collections for patient accounts, including denials and appeals. You will communicate with insurers, review payer requirements, and support the billing team to ensure timely reimbursements... 
    Work at office

    DaMar Staffing

    Tempe, AZ
    2 days ago
  •  ...perform insurance verification and request patient demographics from facilities in support of pre-billing. This team also performs collection activities including patient calls to inform patients of balances, setting up payment plans, etc. Lastly, it is important that... 
    Full time

    Alpine Solutions Group

    Tempe, AZ
    4 days ago
  • $21 per hour

     ...Collections Specialist Mesa, Arizona About Our Company The crushing weight of debt is something that we believe holds people back from reaching their dreams and making a splash in the world. So in 2013, after seeing our friends and family struggle with student... 
    Hourly pay
    Job sharing
    Full time
    Work at office
    Remote work
    Monday to Friday
    Flexible hours

    Splash Financial

    Mesa, AZ
    2 days ago
  • $17.5 - $20 per hour

     ...that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is... 
    Hourly pay
    Weekly pay
    Full time
    Work at office
    Monday to Friday
    Flexible hours

    Zwicker & Associates

    Tempe, AZ
    2 days ago
  •  ...assisting with account receivables, account payables, data entry, and collection efforts in an accurate, efficient, and timely manner.Utilize...  ...accounts receivable and payable data.Assist Accounts Payable Specialist to verify and investigate discrepancies, if any, by... 
    Work experience placement

    Autism Academy for Education and Development

    Tempe, AZ
    2 days ago
  • $17.54 - $25.87 per hour

     ...: Under the direct supervision of the Supervisor Collections and Manager Credit/Collections, protects and recovers the hospital's assets by monitoring accounts receivable, collecting delinquent accounts, appealing denials and underpayments, and making payment arrangements... 
    Hourly pay
    Full time

    Valleywise Health System

    Tempe, AZ
    4 hours ago
  •  ...dynamic and impactful, enabling you to build strong relationships and contribute to our business success.   As a Specialist II in Collections at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for... 
    Afternoon shift

    JPMorgan Chase & Co.

    Tempe, AZ
    6 days ago
  • $65k - $72k

     ...contractor is looking for an experienced, detail-oriented Accounting Specialist to support day-to-day accounting operations in their Tempe,...  ...team. Key Responsibilities Accounts Receivable & Collections Prepare and submit accurate customer billings, including AIA... 
    Weekly pay
    For contractors
    For subcontractor
    Work at office

    KSI

    Tempe, AZ
    2 days ago
  •  ...claims processing. The candidate should possess a high school diploma and have at least three years of experience in admissions or collections in a hospital setting, with psychiatric experience preferred. Responsibilities include managing claims with third-party payors,... 

    Harboroaks

    Chandler, AZ
    2 days ago
  • JPMorgan Chase in Tempe, AZ is seeking a proactive Customer Service/Collections Associate to handle a high volume of inbound and outbound calls, delivering support for financial products while maintaining empathy and professionalism. You will interpret customer needs, multitask... 

    JPMorganChase

    Tempe, AZ
    4 days ago
  • $55k - $60k

    Accounting Administrative Assistant LHH Recruitment is recruiting for a detail-oriented and organized Accounting Administrator to join a growing manufacturing company in the Tempe area. This position will provide day-to-day accounting and administrative support to...
    Temporary work
    Work at office
    Local area
    Monday to Friday

    LHH Recruitment Solutions

    Tempe, AZ
    5 days ago
  •  ...Banking Managed Assets, you support the preparation and quality review of sworn legal documents and supporting exhibits used in collections and recovery actions. You will help ensure sensitive information is appropriately protected through redaction and that document packages... 
    Work at office

    JP Morgan Chase

    Tempe, AZ
    3 days ago
  • $133.37k - $156.9k

    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life,...
    Full time
    Local area

    US Bank

    Tempe, AZ
    1 day ago
  •  ...Claims And Patient Accounts Specialist Responsible for obtaining accurate, timely, and detailed information concerning claims and...  ...equivalent required. Three or more years' prior admissions and or collections experience in a hospital setting required. Psychiatric... 
    Work at office
    Local area

    Chandler Chamber Of Commerce

    Chandler, AZ
    3 days ago
  • We are a leading financial institution dedicated to providing exceptional service and innovative solutions to our clients. Our mission is to empower individuals and businesses to achieve their financial goals through personalized support and expert guidance. We foster ...

    West Capital Lending

    Tempe, AZ
    3 days ago
  • A leading financial institution is seeking a Junior Loan Officer in Tempe, Arizona. This role involves assisting clients with loan applications and providing essential information to help them make informed decisions. The ideal candidate will possess strong communication...

    West Capital Lending

    Tempe, AZ
    2 days ago
  • $750 per week

    ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role...
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Tempe, AZ
    3 days ago
  • $19 per hour

     ...*Must have Medical Collections Experience to be Considered* As a Collections Specialist here at Aveanna, you'll play a vital role in our Revenue Cycle department, ensuring invoices sent to payers are processed and settled... 
    Remote job
    Hourly pay
    Work at office

    Aveanna Healthcare

    Chandler, AZ
    4 days ago
  • We’re seeking for an energetic, people-first Call Center Representative to join our team! If you enjoy helping others, solving problems, and making someone’s day a little easier, this could be the perfect fit for you. Every call is an opportunity to create a positive experience...
    Full time
    Work at office
    Monday to Friday
    Shift work
    Afternoon shift

    Landings Credit Union

    Tempe, AZ
    3 days ago
  • $17.5 per hour

     ...the public interested in participating in our Phase 1 clinical drug trials. You will screen callers for study eligibility, and then collect and enter personal data for those eligible to participate. You will also make outbound calls to schedule appointments, as needed.... 
    Full time
    Work from home
    Flexible hours
    Shift work

    Celerion

    Tempe, AZ
    2 days ago
  • Auto Loan Representative At OneMain, our Auto Loan Representatives in the auto purchase department serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely...
    Part time
    Work at office
    Local area
    Shift work

    Foursight Capital LLC

    Tempe, AZ
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Collections Specialist. Be the first to apply!