Assistant General Manager

Assistant General Manager – Richmond, VAA leading hospitality group is seeking an assistant general manager to help deliver outstanding guest experiences and team development within a popular dessert-focused environment. This is an opportunity to join a supportive team where you'll have a visible impact, develop as a leader, and contribute to a positive culture.Assistant General Manager Benefits & CompensationCompetitive hourly rate plus monthly bonus potentialComprehensive health, dental, and vision insurancePaid time off and paid volunteer day401(k) with company matchPaid sabbatical after three yearsEmployee discountsAssistant General Manager Requirements & QualificationsPrevious experience in a supervisory, leadership, or management role within hospitality or retailAbility to work a flexible schedule including weekends and peak shiftsStrong organizational and problem-solving skillsExcellent communication abilitiesAssistant General Manager Preferred Background & SkillsProficiency with POS systems, scheduling, and inventory softwareHigh emotional intelligence and people-first approachExperience managing opening, closing, or peak during high guest volumeAssistant General Manager Day-to-Day ResponsibilitiesLead, coach, and motivate a diverse team to uphold high service standardsOversee daily operations including scheduling, inventory, cash handling, and shop organizationEnsure exceptional hospitality and guest satisfaction at all timesMaintain safety, sanitation, and cleanliness standardsManage opening and closing shifts, especially during busy periodsFoster community engagement and ensure a welcoming, inclusive environmentIf you thrive in a hospitality-driven leadership role and enjoy building lasting relationships with both guests and team members, we encourage you to apply.