Revenue Cycle Operations Specialist II

Responsibilities Perform all Documentation Operations responsibilities, including receiving, sorting, scanning, indexing, and distributing incoming and outgoing mail. Ensure accuracy, timeliness, and quality of document processing within the document management system (OnBase). Process return mail, update guarantor status in Epic, and utilize available tools (e.g., Experian responses) to resolve accounts. Prepare and distribute outbound payor correspondence to support claims processing, reimbursement, and appeals. Identify and resolve issues related to document workflows and escalation as appropriate. Perform all Credit Balances responsibilities, including identifying patient overpayments and processing refunds and redistributions in accordance with policies and procedures. Qualifications Minimum of 3 years of experience in Revenue Cycle Operations or related healthcare financial operations High School Diploma or GED or equivalent Working knowledge of healthcare revenue cycle operations, including billing, claims, payments, and account resolution. Understanding of medical terminology, diagnosis and procedure codes, and reimbursement processes. Knowledge of document management systems, electronic health records (e.g., Epic), and revenue cycle workflows. Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook). #J-18808-Ljbffr Jobtailor