District Leader

To be a team member of the Driven by Dobbs family, you must be dedicated to supporting the company's mission, vision, and values.


OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests.


POSITION TITLE: District Leader


CLASSIFICATION: Exempt


POSITION OVERVIEW:


Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers-founded in 1976 in South St. Louis, MO as a family-owned complete auto care provider-and Conrad's Tire Express & Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Our investment in training, development, safety, and overall team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work.


We are seeking a District Leader to provide Senior level leadership to multiple retail automotive stores within an operational district. The District Leader ensures operational excellence, financial success, and outstanding customer service throughout all the Stores they oversee. This role has full P&L responsibility ensuring store sales, service goals, quality, safety and customer excellence is met. The ideal candidate will have extensive experience successfully leading operations within a multi- store environment, be an effective leader of people, have a strong background in retail sales and customer satisfaction with a strong work ethic and drive to ensure results.


ROLES AND RESPONSIBILITIES:

• Provides effective leadership to multiple retail stores ensuring P&L achievement, strong customer satisfaction, employee staffing and engagement, and performance results while upholding company values and standards
• Is the direct leader of Store Management teams including staffing, recruiting, training, coaching, and performance management across all district locations.
• Set and monitor sales goals and KPIs, supporting Store Managers in driving revenue, profitability, and customer retention.
• Recruit, train, and retain high-performing teams across all locations
• Conduct regular on-site audits and operational reviews to ensure compliance, quality, and continuous improvement.
• Communicate regularly with Store Managers to review progress, address challenges, and implement performance action plans.
• Ensure adherence to company policies, procedures, and safety standards at every store.
• Maintain high standards for store cleanliness, organization, and inventory management.

• Analyze financial and operational data to identify trends and implement improvement plans for underperforming stores.
• Ensure consistent delivery of exceptional customer service and resolve escalated concerns promptly.
• Utilizing reports and analytics, reviews and creates store performance opportunities and action plans to SR Leadership
• Promote a culture of compliance, accountability, safety, and operational excellence throughout the district.

• A strong belief in safety- Being Safe 100% of the time is the expectation
• Alignment with company mission, vision, and values
• Strong work ethic with a commitment to results
• Strong team player with the ability to adapt to diverse team members
• Ability to perform in a fast paced/high volume environment
• Excellent verbal and written communication skills
• A high level of time management, accountability, and prioritization skills
• Ability to be organized, problem solve, and be solution oriented
• Self-motivated, goal-oriented, and driven to accomplish department goals
• Strong critical thinker with a high level of attention to detail
• Highly-customer centric and master relationship builder
• Proficient in Microsoft Office (Outlook, Teams, Etc.)
• Proficient in Point of Sales systems (VAST) strongly preferred

• Frequent exposure to varying temperatures due to the nature of the work and shop conditions.
• Requires adherence to all safety procedures and proper use of personal protective equipment (PPE).

• 7+years' experience in the retail automotive repair industry with a proven track record of achieving sales growth, performance goals, and operational efficiency
• Strong technical acumen of automotive repair standards, tools, processes, etc.
• Valid Drivers' License Required