Inbound Virtual Customer Service Agent
ACD Direct
We\'ve been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you!
Job Description
ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.
As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client’s enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.
Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.
If you are interested in becoming an ACD Direct Certified Agent please visit
Qualifications
Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.
Additional Information
We look forward to hearing from you!
Register online at
#J-18808-Ljbffr- A customer service company is seeking skilled individuals for remote work in their Winter Campaign. The role involves handling inbound calls, requiring at least 6 months of telephone experience and a typing speed of 40 WPM. Candidates need to be self-motivated and demonstrate...SuggestedRemote work
ACD Direct
Fort Hill, PA18 hours ago - ...reviewsA healthy work culture, with employee celebrations, community service events, cross-training and career growth opportunities and much... ...world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. As an employer, we...VirtualShift workRotating shift
ASSA ABLOY
Rockwood, PA2 days ago $100 per day
...worked, and receive $100 per day for earned home time. Drive late-model equipment and enjoy great benefits, a 401(k) match, and paid virtual orientation to get you on the road and earning faster! Overview: ~55-65 CPM Based on Experience ~ Earn 2 Days off Each for...VirtualFull timeImmediate startKLLM Transport
Addison, PA1 day ago- ...enjoy home time a few nights each week, and drive late-model equipment with pets and riders welcome. Plus, get great benefits and paid virtual orientation to get you on the road faster! Overview: Paying 72-77 CPM Depending on Experience Lanes: Average Runs 350 Miles...VirtualFull timeImmediate startNight shift
KLLM Transport
Addison, PA1 day ago $2,000 per week
...Operating Area: All 48 contiguous states Hiring Area: Nationwide except California, Washington, and New York City Orientation : Virtual Experience Required : Minimum 2 years CDL-A experience Requirements : Must be 23 years or older and apply as a True Team (...VirtualWeekly payFull timeImmediate startExpress Dedicated LLC
Addison, PA1 day ago$100 per day
...worked, and receive $100 per day for earned home time. Drive late-model equipment and enjoy great benefits, a 401(k) match, and paid virtual orientation to get you on the road and earning faster! Overview: ~55-65 CPM Based on Experience ~ Earn 2 Days off Each for...VirtualFull timeImmediate startKLLM Transport
Addison, PA1 day ago- ...enjoy home time a few nights each week, and drive late-model equipment with pets and riders welcome. Plus, get great benefits and paid virtual orientation to get you on the road faster! Overview: Paying 72-77 CPM Depending on Experience Lanes: Average Runs 350 Miles...VirtualFull timeImmediate startNight shift
KLLM Transport
Addison, PA1 day ago - A retail company is seeking a Customer Service Associate to enhance the shopping experience in Rockwood, Pennsylvania. Responsibilities include helping customers, managing cash transactions, and ensuring store cleanliness. Candidates should have strong customer service...Part time
$85k - $145k
...within the life insurance and financial services industry, with access to products from more... ...-oriented and willing to learn Sales or customer service experience is helpful but not... ...on earnings. Potential earnings for new agents: $85,000–$145,000, based on production....Full timePart timeFor contractorsRemote workFlexible hoursThe Weiner Group Defunct
Springs, PA1 day ago- ...Job TitleAssociateJob DescriptionJob Details General Summary:Act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Perform other duties as necessary to maximize profitability, customer satisfaction...Work experience placement
- ...AssociateThe Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate include assisting customers... ...assets.Duties and Essential Job FunctionsProvide excellent customer service, greet and assist customers.Operate cash register and scanner...Work experience placement
- Work Where You MatterAt Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support... Dollar General
- Customer Service Associate I at Family Dollar Overview We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Responsibilities Assist customers with...Contract workPart timeLocal area
- ...apply} Application Deadline: {closing_date} 911 call-taking services commonly operate 24 hours a day. Depending on staffing needs,... ...require a high school diploma or recognized equivalent. Previous customer service, telephone support, or public safety experience may be...Night shiftRotating shift
Regional 911 Intake Solutions
Addison, PA8 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Inbound Virtual Customer Service Agent. Be the first to apply!
- client care administrator
- social service representative
- secret service agent
- online customer service representative
- customer service representative remote
- client solutions specialist
- patient services representative
- automotive customer service representative
- airline customer service agent
- spanish customer associate