Medical Assistant

Medical AssistantThe Medical Assistant is a key member of the patient care team, working with the medical provider and other members of the care team to ensure the patient receives patient-centered primary care services. These services are provided in a timely, courteous and professional manner at all times. The MA is the initial point of contact for addressing the patients' primary care needs. One of the primary responsibilities of the MA is to ensure that all identified patient-relevant clinical quality measures are being addressed with each patient as a matter of routine during the delivery of quality care and services. As the patient's medical home, it is the care team's responsibility, with the MA as the central and key member functioning as the hub of the team, to ensure that all clinical quality measures and patient health needs are addressed in the course of the provision of care. The MA will seek clinical guidance from the provider, who functions as the clinical champion, when needed and according to protocol.The MA will work collaboratively, efficiently and effectively with other members of the care team, such as the provider, Care Coordinators, On-Site Integration Specialists, Health Educators, Dieticians, and Behavioral Health Specialists. The goal of this interdisciplinary approach is to ensure improved health outcomes, smooth patient flow throughout the care process, and ultimately a good experience for the patient. The MA will also collaborate with members of the Care Management team to ensure that patients who are high risk receive any additional support they may need up to and including transition of care.Responsibilities include but are not limited to the following: tracking and documentation of all clinical measures and outcomes (Clinical Quality Measures, Meaningful Use, etc.); using established protocols and practice, MA will complete all provider referrals for each patient, administer injections and distribute oral medications under physicians' order, assist the medical provider with charting office visits, ensuring communication and documentation for comprehensive patient care coordination, performing venipuncture, following protocol in rooming and exiting patients and other duties as assigned by the supervisor. The MA may have other duties assigned such as performing QI audits; participation in organizational committees, and providing shadowing opportunities for new staff; etc.*Competency evaluations and responsibilities will be tested annually in conjunction with the performance evaluation.Other duties may be assigned.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Must demonstrate a strong work ethic, honesty and dependability.Must demonstrate and consistently practice strong customer service skills.Must have the physical health, emotional stability and personality suited to meet the physical, mental, emotional and social needs of the population served.Must be able to interact sensitively and effectively with people of diverse backgrounds.Must possess excellent problem solving abilities.Must be able to perform each essential duty of the position diligently, accurately and timely.Ambulatory care experience preferred.Ability to read and write proficiently in English.Ability to speak and interpret in Spanish preferred.Must demonstrate clear and concise written and verbal communication.Must be able to calculate medical dosages (i.e. mg to ml).Must be able to anticipate the needs of patients and providers.Must be able to analyze and present data for reports.Must be able to problem solve creatively in a variety of situations and circumstances.Must be computer literate and proficient in software including Microsoft Word, Excel, and Outlook.Will be expected to learn and be proficient in SharePoint, Arcadia, OneHealth Portal, HealthPlanFinder, electronic health records, EKG monitors, retinal cameras and other technical resources as needed.Must be fully proficient with Sea Mar's patient management and electronic health records systems before end of probationary period.Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:MedicalDentalVisionPrescription coverageLife InsuranceLong Term DisabilityEAP (Employee Assistance Program)Paid-time-off starting at 24 days per year + 10 paid Holidays.We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.Sea Mar is an equal opportunity employer.