Program Manager, IPCH International Programs

Overview Under the leadership of the Director of International Programs, the Program Manager supports the administration and strategic implementation of programs serving global leaders in the cultural heritage sector, with a particular focus on regions outside Europe and North America. This is a 9‑month fixed‑duration position with the possibility of continuation, benefit‑eligible. It supports a hybrid work model with 1–2 days on site in New Haven, CT. Key Responsibilities Program Administration: Manage core administrative functions of the program, track monthly expenditures and prepare monthly budget reports, initiate and oversee contract processes for consultants and consulting firms, coordinate travel arrangements for program staff, consultants, and invited guests, manage scheduling, meetings, virtual sessions (Zoom), and program calendars, and coordinate office space and logistical needs. Program Management: Coordinate and implement key activities supporting global initiatives, primary responsibility for a global fellowship program for cultural heritage leaders, prepare and distribute communications materials for fellows, maintain active communication with fellows via email and WhatsApp, monitor fellows’ participation and ensure adherence to program requirements and design, administer and analyze feedback surveys; prepare summary reports and recommendations. Events Management: Oversee planning and execution of an international symposium, liaison with and manage a local events company, coordinate communications with invited guests and speakers, prepare program materials, updates, and related documentation, ensure smooth day‑to‑day coordination of symposium logistics and support on‑campus events including venue booking, speaker coordination, invitation design and distribution, and event promotion. Quarterly travel expected domestic and international. Communications: Draft and disseminate weekly social media content, produce quarterly newsletters and periodic website updates, coordinate email communications and announcements, assist in the preparation of PowerPoint presentations, reports, and other program materials; perform additional responsibilities as assigned. Skills & Abilities Demonstrated experience successfully administering and managing programs, including budgeting, contracts, logistics, and stakeholder coordination. Strong organizational and project management skills, with the ability to manage multiple priorities, meet deadlines, and ensure operational excellence. Exceptional attention to detail, particularly in financial tracking, event coordination, communications, and documentation. Proficiency in virtual meeting platforms (Zoom, MS Teams), Microsoft Office Suite (Word, Excel, PowerPoint), Canva, and social media management tools. Excellent written and verbal communication skills, with demonstrated ability to draft professional correspondence, reports, newsletters, social media content, and presentation materials. Proven ability to work independently while contributing effectively within a team environment. High level of cultural competency with experience engaging diverse international stakeholders. Excellent interpersonal skills and demonstrated success in building and sustaining collaborative relationships with internal and external partners. Preferred Education and Experience B.A. or above in a field related to international and public affairs, business, communications, the humanities, or social sciences. Broad knowledge of the arts and cultural sector globally. Experience in event planning, logistics, marketing, social media and communications. Prior experience working internationally outside of Europe and North America. Proficiency with one or more languages; ideally French or Portuguese. Preferred Licenses or Certifications Must have a valid passport. Physical Requirements Ability and willingness to travel. Ability and willingness to comply with all health requirements of countries to which they travel. Ability to lift 20 lbs. and travel with specialized equipment as necessary. Principal Responsibilities Oversees the advancement and growth of the program. Gives direction and leadership supporting the philosophy, mission, strategy, and annual goals and objectives. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans. Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program. Develops metrics to identify and measure the success of the program. Responsible for measurement of grant success and related evaluation. Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. Develops and manages the program’s operating budget. Develops the administrative infrastructure of the program. Manages human resource and administrative functions of the program, including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees facilities, space needs, and information systems. Investigates, identifies, implements, and oversees the maintenance of systems to gather, track, and report information to support the initiatives of the program. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends programmatic adjustments based on mission, goals, and objectives. Initiates, designs, and manages program communications; identifying outreach potential, and promoting philanthropic and collaborative support of the program. Contributes to the development and assists in the management of content on the program’s website and monitors all changes and additions to the editorial content. May perform other duties as assigned. Required Education and Experience Bachelor’s degree in a related field and four years of related experience or an equivalent combination of education and experience. EEO Statement The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Background Check Requirements All candidates for employment will be subject to pre‑employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process, please refer to the Appropriate Resources section of the Careers website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions. Note Yale University is a tobacco‑free campus. #J-18808-Ljbffr Yale University