Parts Counter Person

Job Description

Job Description

Job Summary
The Parts Counter person plays a key role in delivering excellent customer service while supporting retail sales at our auto parts department. This position is responsible for assisting customers with parts selection, processing sales, and maintaining accurate inventory both in storage and on the sales floor.

About Us
At Keffer Auto Group, our employees are the foundation of our success and the reason we continue to be a premier workplace in North Carolina. With record growth comes exciting new opportunities. We pride ourselves on a strong track record of excellence and a commitment to delivering an outstanding experience for both our customers and our team.

We are always seeking motivated, innovative, and customer-focused professionals who are driven to succeed in the automotive industry. If you are dedicated to going above and beyond and delivering exceptional service, we encourage you to apply.

Compensation and Benefits

• Competitive pay
• Flexible working hours
• Health insurance
• Paid time off (PTO)
• 401(k) plan

Responsibilities

• Manage the parts sales process from start to finish
• Assist customers in identifying and purchasing the correct parts
• Collaborate with the Parts Manager to source out-of-stock items
• Process special orders and follow up with customers on order status
• Maintain clear, professional communication with customers and team members
• Ensure inventory accuracy and proper stock organization
• Adhere to all company safety policies and procedures
• Comply with all applicable federal, state, and local regulations

Requirements

• High school diploma or equivalent
• Previous auto parts sales experience (preferred)
• Ability to thrive in a fast-paced environment
• Strong organizational and time management skills
• Detail-oriented with a professional appearance and strong work ethic