Autonomous Vehicle Depot Operations Agent - Onsite (Rockhill, SC)

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. TaskUs is hiring for a Depot Operation Support role for autonomous vehicles (AVs). This is a critical, hands-on position that ensures the fleet is ready for deployment and operates efficiently. The job focuses on the physical handling, maintenance, and technical readiness of the vehicles at the operational base (the depot). The primary function is to serve as the backbone of daily AV operations at the depot. Vehicle Preparation and Servicing: Charging/Fueling: Manage the charging or fueling process for the autonomous fleet. Cleaning and Inspection: Perform interior and exterior cleaning, including disinfection, to maintain presentation and hygiene standards. Pre- and Post-Trip Checks: Conduct thorough visual and diagnostic inspections, checking fluid levels, tires, and overall vehicle health before and after deployment. Staging: Park, stage, and maneuver vehicles within the depot for efficient charging, maintenance, and dispatch. Technical and Hardware Support: System Setup: Install, remove, and verify the functionality of specialized autonomous vehicle hardware (e.g., sensors, computers, data disks). Troubleshooting: Perform basic troubleshooting and triage of hardware, software, and mechanical issues using diagnostic guides and tools. Escalate complex issues to engineering or maintenance teams. Data Management: Securely handle and transfer data disks/storage devices, ensuring proper accounting and uploading/downloading of collected data. Operational Logistics: Asset Management: Assist with inventory, check-in, and check-out of vehicle assets, keys, and related equipment. Facility Support: Serve as a point of contact for facility issues, reporting on and assisting with site maintenance and repairs as needed. Process Compliance: Strictly adhere to all safety protocols, operational checklists, and established standard operating procedures (SOPs) to ensure fleet readiness and compliance. Field Support: Vehicle Recovery: Assist with the safe recovery, disengagement, and relocation of autonomous vehicles that encounter issues in the field. Required Skills and Qualifications Technical Aptitude: Basic knowledge of vehicle mechanics, electronics, and the ability to learn and troubleshoot new technology quickly. Attention to Detail: Meticulous approach to inspections, following complex procedures, and data handling. Safety Focus: Unwavering commitment to safety protocols in all depot and field operations. Communication: Strong verbal and written communication skills for reporting issues clearly to technical and non-technical teams. Physical Requirements: Ability to lift and move equipment (often up to 45–50 lbs), stand, walk, and sit for extended periods, and work outdoors in various weather conditions. Driving Record: A valid driver's license with a clean driving record is typically mandatory. Benefits: As of day 1 you will be eligible for: Life/Disability Insurance Roundglass Living Wellness Employee Assistance Program (EAP) Employee Discounts PTO/UTO Birthday Leave 401k After 1 month of employment: Medical, Dental and Vision Insurance Salary range: $24.00USD Per hour. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location. Benefits & Additional Compensation: * Variable Pay: This position is eligible for Annual bonus + merit increase based on individual and company performance. Benefits: We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name. We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.