Financial Aid Counselor

Job Location: Spalding-Egan Leadership Center (ELC) - Louisville, KY 40203 Job Location Options: Fully Remote; Hybrid (some remote work, some on campus); On Campus. Job Summary Under the general supervision of the Director of the Office of Financial Aid, the Financial Aid Coordinator provides assistance to students, faculty and administrators of the University answering questions regarding student accounts, general financial aid inquiries, and enrollment and registration. Responsibilities Advise students/families about financial aid eligibility, application procedures, aid programs, costs, indebtedness, money management and financial planning while individualizing information to the particular needs and situation of the student. Assist in the packaging process for awards made to students from the federal and state aid programs. Assist students and families with general questions regarding financial aid applications, loans and other forms. Keep abreast of all current federal, state and institutional policies regarding various financial aid programs. Respond to inquiries and resolve problems or make the appropriate referral. Assist with running processes within the student operating system necessary for support and flow of financial aid office procedures. Perform miscellaneous job-related duties as assigned. Attend workshops and open house events as required. Other duties as assigned. Qualifications Bachelor’s degree required. In lieu of a bachelor’s degree, a High School diploma/G.E.D. equivalent and five (5) years of experience in financial aid office in higher ed will be considered. Experience with Colleague Financial Aid Module a plus. Excellent customer service skills and ability to multi‑task. Proficient in Excel, Microsoft work and Outlook. Interrelations Regular or daily contact with administration, faculty, staff, and students. Regular contact with the general public. Must have an appreciation and respect for diverse populations. Public speaking for orientations, information sessions, preview days. Contact All applications are made through the Paycom Applicant Tracking System. Benefits Spalding University offers a comprehensive package including medical, dental, vision, Spalding matching contribution up to 5% to your 403b/Roth retirement plan, generous Paid Time Off program, Parental Leave, paid holidays, paid life insurance and long‑term disability, paid time for volunteering, and more. Spalding University is an Equal Employment Opportunity employer. The University complies with all federal, state and local equal employment opportunity laws. It is the University’s policy not to discriminate against any individual or group of individuals and to provide equal employment opportunity to all qualified persons regardless of race, color, national origin, age, disability, religion, sex, pregnancy, sexual orientation, gender identity, marital status, military status, veteran status or other protected status. All job offers are contingent upon successful completion of a criminal background check. #J-18808-Ljbffr Spalding University