Remote Major Incident Manager | 24/7 Critical IT Support
Kentro
- Remote job
Kentro is seeking a Major Incident Management (MIM) Support Specialist to join our VA End Point Support and Operations Monitoring contract. The role focuses on incident resolution, root-cause analysis, and proactive process improvements to minimize downtime across critical services. Remote within the United States with Eastern Time coverage; competitive compensation and benefits. You will engage with VA staff, system owners, and engineering teams to ensure rapid incident containment and service #J-18808-Ljbffr Kentro
- ...Major Incident Manager Responsibilities include:... ...business partners and IT Staff as per the prescribed... ...and strategies to support the objectives of... ...definitions, and critical success factors... ...Telecommuting Options: 100% REMOTE This role will... ...Center covers a 24/7 operation and...Remote workFull timeFlexible hoursShift work
- ...Major Incident Manager Location: Wilmington, Delaware (Remote Position) Job Type: Full time position Interview process... ...proposed major incidents, assessing criticality and business impact... ...teams Working knowledge of IT Service Management tools Document...Remote workFull timeLocal areaShift work
$96k - $112k
...experienced Technical Customer Support Manager – Mission Critical Power to serve as the... ...strategic customer meetings and major account technical reviews... ...through phone, email, remote diagnostics, and occasional... ...Onsite Perks Free gym with 24/7 access Free Electric Vehicle...Remote workPermanent employmentTemporary workImmediate startFlexible hours- ...Major Incident Manager Key Responsibilities: To restore normal service operations as quickly... ...is maintained with the Executives, IT Operations, Business Leadership during... ...line with the business impact. Supporting Major Incident Management reporting (KPIs...Remote workWork experience placementWeekend workAfternoon shift
- NBCUniversal is seeking a Senior Major Incident Manager to own global Major Incident Management within Enterprise Technology. You will lead governance... ..., strong ITIL/ITSM expertise, and the ability to work remotely on East Coast hours with travel as needed. Eligible for...Remote job
- ...accreditations for all the major airframe and... ...which are critical for aerospace... ...for the user support teams, while... ..., the IT Support Manager provides exceptional... ...and incident resolution at... ...aptitude to manage a remote workforce and... ...to support a 24/7 operation. Some...Remote workPermanent employmentFull timeWork experience placementWork at officeLocal areaWorldwide
- ...Service Desk Manager (Management Information... ...Desk (IT Operations & End-User Support) leads the... ...This role is critical to ensuring uninterrupted... ...needs of a 24/7 operational... ..., including Incident, Problem, and... ...for major incidents impacting... ...-office and remote work). ~...Remote workWork at officeMonday to Friday
- SES is seeking a Manager of Gateway Operations to lead a Level2 team responsible for 24/7 remote operations of global RF gateways. You will drive incident management, change control, and operational readiness for new deployments, while partnering with Customer Operations...Remote work
- ...Description Insight Global is seeking an Event & Incident Management / Major Incident Manager for a top financial services... ...client. This candidate will serve as a critical leader within a 24/7 production support environment, responsible for coordinating major...Work at office
$71.6k - $121.5k
...This is a secondary processing purpose.Critical Incident, Change and Problem Lead page is loaded##... ..., Change and Problem Leadlocations: Remote-UStime type: Full timeposted on: Publié... ...efforts to minimize service disruptions.* Manage change processes to mitigate risks and...Remote workPermanent employmentFlexible hours- ...Job Title Required Skills: Incident Management Bachelor's degree in information technology, engineering, or a related field. At least 6 years' experience working in IT service management, or a similar role. Excellent managerial skills and ability to...Remote work
$80k - $90k
Amount is looking for a Production Support Engineer to manage production issues efficiently. This role... ...troubleshooting technical issues, managing incident lifecycles, and ensuring stakeholder... ...mindset. This position operates in a 24/7 work environment with specific work...Remote jobNight shiftAfternoon shift- ...Incident Manager Location: Remote/Canada Duration: 6-12+ Months This is a bilingual... ...speaking required Major Network Incident Management... ...and wireless networks. This critical role provides the... ...of contact for management support of core network activities...Remote workFor contractorsShift work
- ...Key Responsibilities Major Incident Leadership Lead... ...lead during critical incidents and service... ...Incident & Problem Management Governance Establish... ...with SRE and Production Support Engineering to improve... ...Incident Management, IT Operations, Service Management...Remote workWork at office
- ...Head of Global IT Employee... ...employee technology support organization,... ...the 24/7 Global Service... ...onsite, and remote services, while... ...ITSM practices (Incident, Request,... ..., and Change Management) to ensure operational... ...manage major incidents and... ...across a mission‑critical platform. You...Remote workWork at officeWorldwide
$80k - $85k
Cybersecurity Incident & Engagement Manager Cybersecurity... ...role is fully remote but will require... ...processes, support quality assurance... ...of IT infrastructure... .... Enforce our critical incident response... ...deployment for several major or minor... ...respond onsite in a 24/7/365...Remote workDaily paidFull timeMonday to FridayNight shiftWeekend workAfternoon shift- ...Head of Global IT Employee... ...employee technology support organization,... ...the 24/7 Global Service... ...onsite, and remote services, while... ...ITSM practices (Incident, Request,... ..., and Change Management) to ensure operational... ...manage major incidents and... ...across a mission-critical platform. You...Remote workWorldwide
$135k - $175k
...Director of IT Service Delivery/Service Management is a pivotal... ...Desk, L1/L2 support, managed service... ...processes for Incident Management,... ...oversight for Major Incident and... ...to business‑critical incidents. Service... ...and ensuring 24/7 coverage.... ...Full‑Time Remote Type Hybrid...Remote workFull timeContract workFlexible hours- ...Position Overview The Incident Manager oversees the end-to-end lifecycle of IT incidents in an... ...disruption to mission-critical systems. The role coordinates... ...such as ServiceNow to support consistent incident recording... ...expectations during major events. Interface...Remote workContract workWork experience placementWork at office
$139k - $187k
...Services Senior Manager provides... ...services, helpdesk support, workplace technology... ...User Services, IT Operations,... ...locations.Ensure incidents and service... ...across onsite, remote, and ticket-based... ...service health, major risks, trends,... ...qualifications, position criticality, and internal...Remote workTemporary workSummer workLocal areaShift work- ...Incident Manager At Databricks, we are passionate about empowering data... ...will lead Databricks' most critical production incidents while providing... ..., ensuring that every major incident is managed with... ...executives, engineering leadership, support) and compose and publish...Remote workWorldwide
- ...businesses across major industries with innovative... ..., securing, and managing technology—whether it's on the go, in the... ...customer-centric support delivery across all... ..., manage critical incidents, and maintain a high... ...requirements.Manage remote, hybrid, and in-office...Remote workCurrently hiringWork at officeWork visaAll shiftsShift workNight shiftWeekend work
- ...pursuing society’s most critical safety and justice... ...As the leader of our Majors Air sales organization... ...You’ll DoLocation: Remote- United StatesTravel:... ...drones for rapid-response incident awareness.Support customers in building... ...experience managing sales teams in complex...Remote workImmediate start
$120k - $150k
...transformation journeys by managing, automating,... ...workplace that supports amazing people... ...the role The IT Support Manager... ...plays a critical role in enabling... ...technology enablement. Incident, Problem &... ...point for major end-user impacting... ...and remote workforces. Strong...Remote workWork at officeLocal areaWork from homeWorldwideFlexible hours$100k - $130k
..., TX OR Atlanta, GAIn this critical role, you will be responsible... ...goals through effective major incident management.Applicants must be currently... ...operations and execution.Works with IT Change, Problem and other... ...common ways of working and supports how we execute initiatives...Full timeTemporary workWork experience placementWork at officeVisa sponsorshipWork visaShift work3 days per week$102.2k - $189.8k
Senior Manager, AIOps and Major Incident OrchestrationAre you ready to help transform how... ...orchestrates, and resolves critical technology incidents... ...infrastructure, SRE, and application support teams, serving as a trusted... ...progressive experience in IT operations, incident...Full timeWork at officeLocal areaFlexible hoursShift workWeekend work2 days per week3 days per week- ...IT Director DemKota Ranch Beef - Aberdeen... ...Technology plays a critical role in supporting our production... ...administration, vendor management, budgeting, and... ...manufacturing, corporate, and remote office locations.... ...efforts during major technology incidents. Develop and...Remote workWork at officeImmediate start
- ...seeking a Production support portfolio lead to... ...performance of critical enterprise applications... ...by driving incident management, process automation... ...Management: Lead major incident responses... ...Typically 10+ years in IT service management... ...positions offer remote or hybrid work options...Remote workWork at officeFlexible hours
- ...Supervisors to lead and oversee a 24/7 IT Service Desk and Desktop Support operation in Chicago, IL. You will... ...the primary escalation point for critical incidents and drive continuous improvement across... ...teams and executives during major incidents. #J-18808-Ljbffr Revolution...Shift work
$155k - $220k
...Qualifications We are seeking an Incident Support Manager to join our team supporting a national... ...contract Point of Contract (POC) for all Major Incident support and coordination.... ...: Springfield or Ashburn, Virginia Remote or In-Person: 100% Onsite Type of environment...Remote workFull timeContract workTemporary workWork at officeLocal areaMonday to FridayShift workNight shiftDay shift
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