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Remote Major Incident Manager | 24/7 Critical IT Support

Kentro

Austin, TX
  • Remote job

Kentro is seeking a Major Incident Management (MIM) Support Specialist to join our VA End Point Support and Operations Monitoring contract. The role focuses on incident resolution, root-cause analysis, and proactive process improvements to minimize downtime across critical services. Remote within the United States with Eastern Time coverage; competitive compensation and benefits. You will engage with VA staff, system owners, and engineering teams to ensure rapid incident containment and service #J-18808-Ljbffr Kentro

Vacancy posted 1 day ago
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