Business Process Analyst

Business Process Analyst Company: The Boeing Company Boeing Commercial Airplanes (BCA) is seeking an Experienced or Senior Business Process Analyst to join the Factory Digital Mobile team in Everett, Washington or Renton, Washington but will be required to extend support in the alternative location based on business needs, potentially for extended durations. This is an opportunity to become part of a team responsible for transforming our airplane production system processes and experience leveraging digital solutions and technologies to improve safety, quality, flow, and compliance. Assigned projects will be focused on MES system enhancements for both desktop and mobile use cases, from requirements gathering and definition, to scaled factory deployment. The ideal candidate will be able to align with Boeing’s Values and Behaviors, work with cross-functional teams, be willing to learn new technologies, and possess expertise in manufacturing and quality processes. Position Responsibilities: Communicate and coordinate with stakeholders in Operations, Engineering, IT and Quality to gather and document business requirements for critical software systems Develop and maintain relationships and partnerships with factory end users of mobile solutions Ability to navigate ambiguous and complex enhancement requirements through stakeholder engagement and coordination Develop and maintain expertise in CMES/Velocity/Pulse system integrations, limitations and control policies Develop test scripts, release notes, and other content in support of MES release activities – owning your enhancements from inception to deployment Participate in User Validation Testing and End User Checkouts during MES Releases Participate in the training and deployment of mobile solutions in the factory Develop training content for new software capabilities Gather feedback from end users within the Boeing Production System to define, operationalize, prioritize and improve solutions This position is expected to be 100% onsite. The selected candidate will be required to work in Everett, WA and Renton, WA. Basic Qualifications (Required Skills/Experience): 5+ of experience in a Manufacturing Operations, Engineering Support or IT environment 3+ years of experience investigating and supporting solutions for a wide range of complex technical problems, requiring ingenuity, innovation and coordination among multiple stakeholders 3+ years of experience using Microsoft Products like Outlook, PowerPoint, Excel, and Word in a work or academic setting 2+ years of experience communicating and/or coaching operators, peers, and leadership on new tools or processes Willing to work alternating shifts, holidays, and weekends to support customer's needs Preferred Qualifications (Desired Skills/Experience): Level 4: 7+ Experience in a Manufacturing Operations, Engineering Support or IT environment Bachelor’s Degree or equivalent 2+ years in a technical or factory support role requiring root cause analysis and resolution 1+ years of experience leveraging advanced formatting features in Microsoft Word 1+ years of experience using multiple Boeing MES systems 1+ years writing software business requirements Familiarity with Android OS and advanced features Strong organization skills Familiarity with Azure DevOps and/or HCL Leap Familiarity with software development lifecycles Academic or professional experience performing technical writing Conflict of Interest: Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Total Rewards: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Experience (Level 3): $95,200 - $105,280 Senior (Level 4): $119,850 - 132,540 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This is not an Export Control position. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish) This site is for current Boeing Subsidiary Employees. If you are not a current Boeing Subsidiary Employee, you should not apply at this site. Please navigate to jobs.Boeing.com to apply to open positions for external applicants. If you are a direct Boeing employee please navigate to "Find Jobs" in Workday. Boeing is committed to protecting, connecting and exploring our world and beyond, safely and sustainably. 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