Director of Luxury Client Experience
$170k - $200kDormont Manufacturing Co
Cartier North America is seeking a Client Experience Director to enhance client satisfaction and retail performance through a unified client experience strategy. The role requires over 10 years of retail experience, strong analytical and leadership skills, and a deep understanding of luxury client journeys. The successful candidate will implement seamless client journeys and champion retail transformation along with CX initiatives. A collaborative mindset and a passion for client satisfaction are essential. Competitive benefits and a salary range of $170,000–$200,000 are offered. #J-18808-Ljbffr Dormont Manufacturing Co
$150.45k - $177k
Tiffany & Co is seeking a Director of Client Experience in New York City to lead and elevate the client experience ecosystem at The Landmark. This... ...services, and team leadership, ensuring a high standard of luxury and service excellence. The ideal candidate will have over...Luxury$145k - $175k
...on the community you serve. Position Information Title: Director, Client Experience Reports To: Chief Operating Officer Position Type: Full‑time... ...intersect with clinical operations. Background in luxury hospitality or consumer‑facing industries with elevated service...LuxuryFull timeLocal areaRemote workHome officeAfternoon shift$90k
...cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and... .... As the operational leader in the absence of the Director of Guest Experiences and Assistant Director of Guest Experiences...LuxuryFull timeWork experience placementLocal areaFlexible hoursShift workAfternoon shift$80k
...Description: Guest Relations Manager Department: Rooms / Guest Experience Reports To: Hotel Manager Position Summary: The Guest Relations... ...function, ensuring that every guest interaction reflects The Manner luxury guest services standards, brand expectations, and ownership...LuxuryFlexible hoursAfternoon shift- ...individuals for a hospitality role emphasizing excellent service in a luxury environment. Responsibilities include providing attentive... ...room tasks, and cooperating with management to enhance guest experiences. The ideal candidate should have at least a year of experience...LuxuryFlexible hours
$38 per hour
Ennismore is seeking a Guest Experience Controller in New York, NY. This full-time position combines hospitality and upselling strategies... ...while achieving revenue goals. Candidates should have 2-3 years of luxury hospitality experience, proficiency in Opera and POS systems,...LuxuryHourly payFull time$90k
Ennismore is looking for a Guest Experience Manager in New York, NY. This full-time role involves delivering an exceptional guest journey... ...highest hospitality standards. The ideal candidate has 3+ years in luxury hotel leadership and a passion for luxury service....LuxuryFull timeFlexible hours- Faena The Red Sea is seeking a Guest Experience Agent to enhance the guest journey through personalized service and smooth communication.... ...seamless service experience. Ideal candidates possess 1-2 years in luxury settings, fluency in English, and strong interpersonal skills....LuxuryFull time
$8 - $10 per hour
...A luxury vacation rental company is seeking a Guest Experience & Sales Support Specialist to assist with guest interactions and administrative workflows. This remote position requires strong communication skills and full scheduling flexibility, working closely with U....LuxuryHourly payRemote work- Summary The Director of Client Experience leads and elevates the client experience across The Landmark flagship, ensuring every touchpoint reflects luxury hospitality and service excellence. This role combines strategic vision with hands-on leadership to build high-performing...LuxuryFlexible hoursAfternoon shift
- Position Overview We are seeking a Customer Experience Assistant Manager for the Manhattan, NYC... ...metrics, and consistently delivering a luxury experience. Operational Efficiency:... ...customer service experiences and assisting clients. Highly organized with a keen focus on...LuxurySeasonal workWork at office
$100k - $125k
...are a small company growing fast, and how we take care of our clients is core to everything we build. We're looking for someone who has... ...We're Looking For 5+ years in a senior client-facing role. Luxury retail, fashion showrooms, hospitality, galleries, or similar high...Luxury$70k - $90k
...Customer Success Manager to manage key client relationships, ensuring adoption, satisfaction... ...to deliver exceptional customer experiences. Key Job Details Job Title: Customer Success... ...(Extra Credit): Experience in Fashion, Luxury, or Beauty industries Exposure to...LuxuryRemote jobFull timeHome officeFlexible hours$160k - $185k
...About the Role The Client Director is responsible for developing new and existing client relationships within the luxury and retail sector by selling Dow Jones products and services... ...10+ years of client sales experience (advertising sales or consulting preferred...LuxuryWork at office- A luxury appliance company in New York seeks a Customer Service Manager to lead their support function, ensuring world-class service for clients. Responsibilities include team leadership, resolving inquiries, and overseeing warranty claims. Ideal candidates have 5+ years...Luxury
$40 - $45 per hour
...Our client in the luxury space is looking for a CRM Manager to join their team! Title: CRM Manager Type: contract, 40 hours/week Duration: 5 months Location: NYC Onsite: hybrid Rate: $40-45/hr Short Overview As the CRM Manager, Data Activation, you will oversee the processes...LuxuryContract work$150.45k - $177k
...JOB TITLE: Director of Client Experience – The Landmark REPORTS TO: VP & General Manager, The Landmark JOB PURPOSE: The Director of Client... ...every interaction reflects the highest standards of luxury, hospitality, and service excellence. This role oversees four...LuxuryFull timeRemote workFlexible hoursAfternoon shift- ...proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and... ...creating a workforce that represents the diversity of our clients and our communities. Director of Client Experience, North America Montblanc | New...Local area
- ...to wander. Diptyque is a Luxury Fragrance House that has established... ...strategies that drive client acquisition, engagement, loyalty... ...This role reports to the CRM Director and partners closely with the... ...Ink, ensuring optimal client experiences and revenue-driving lifecycle...LuxuryLocal area
$160k - $185k
...NWS, NWSLV). About the Role The Client Director is responsible for developing new and... ...products and services. Leveraging extensive experience in sales, advertising, and client... ...reports to the Executive Client Director, Luxury and supports the luxury category sector...LuxuryLocal areaFlexible hours$70k - $75k
A leading luxury fashion brand is seeking a Customer Service Coordinator to manage account administration, order processing, and shipping... ...environment. Applicants should have at least 2 years of experience, an associate degree or higher, and advanced Excel skills, including...Luxury- Client Experience Manager The Client Experience Manager will be the point person for our most valued client relationships. This individual will... ...role Ideal Candidate: Experienced in retail sales within a luxury setting min. 3 years Established client book ($1M minimum in...LuxuryFull timeFlexible hours
- ...strategy, optimizing programs for the Americas market to maximize client satisfaction and retention. This pivotal role includes driving... ...with commercial teams to ensure a seamless client experience. The position additionally requires strong analytical skills, 6...Luxury
- The RealReal is seeking a Customer Experience Lead in New York to drive sales and deliver exceptional customer service. This role involves educating customers on sustainable fashion, managing customer journeys, and supporting store processes. The ideal candidate has at...Luxury
$72k - $82k
Moncler is seeking a Client Advisor Manager in Soho, New York. This role requires the ability to lead and inspire a retail team while ensuring exceptional client experiences and achieving sales goals. The ideal candidate will have at least 5 years of retail experience,...Luxury- A leading luxury fashion brand seeks a Manager of Client Tech Strategy in New York City. This role focuses on delivering digital initiatives to enhance client... ...teams. Ideal candidates will have 5+ years of experience, strong communication skills, and expertise in project...Luxury
- Summary The Client Relations Manager is a commercial leader responsible for driving... ...and standards. Partner with Store Director and corporate teams to align... ...Requirements Bachelor’s degree or equivalent experience. Minimum 4 years luxury retail experience with 2 years in...LuxuryDay shift
- LVMH Group seeks a FENDI Fashion Expert in New York City. This role emphasizes delivering exceptional customer experiences, building lasting relationships, and achieving sales goals. The ideal candidate is a natural storyteller with a passion for fashion and arts, results...Luxury
$85k - $105k
...Success team. This is a non-client-facing, strategic role focused... ...operational engine behind a luxury relocation service. You’ll work... ...currently operating at a Director level (or ready to step into... ...reporting, or enablement Hands-on experience with CRMs (Salesforce...LuxuryFull timeContract workFor contractorsRemote workRelocation- ...successful candidate will redefine support delivery emphasizing user experience and long-term relationships. Requirements include 8+ years in... ...in tools like ServiceNow or Jira. This is a full-time remote position, focusing on high-touch client service. #J-18808-Ljbffr ToptalFull timeRemote work
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