Outbound Product Manager

Job Description

Job Description

1-800-GOT-JUNK? is looking for a highly organized and proactive Outbound Product Manager based in Kansas City. As part of the Commercial (B2B) Product Management team you will help orchestrate complex product launches, collaborate closely with and build strong bridges between product, engineering, B2B stakeholders, sales, and support teams.

You are an exceptional communicator who can simplify technical concepts for diverse audiences, and a relentless advocate for user success, ensuring seamless adoption and ongoing customer satisfaction.

A DAY IN THE LIFE

Pilot Selection & Alignment : Lead the tactical identification of franchise cohorts and manage stakeholder kick-off calls during the Problem-Solution Fit and Product-Market Fit stages to align cross-functional teams on product positioning, value, and operational needs.

Enablement & Pilot Readiness : Validate operational readiness workflows in partnership with cross-functional teams, taking primary responsibility for building and delivering pilot-phase enablement tools and initial training materials.

Feedback Strategy & Execution : Design and execute the end-to-end strategy for collecting structured franchise feedback during pilot and pre-scaling phases to inform iterations prior to full enterprise deployment.

Cross-Functional Launch Support : Collaborate directly with cross-functional teams, transitioning ownership to them to support broad rollout expansion and system-wide scale plans.

Operational Scale & Engineering Unblocking : Serve as the primary operational point of contact for field escalations during major rollouts, while managing version tracking and long-tail rollouts to eliminate deployment bottlenecks for core engineering teams.

Own & Manage the product deployment tracker.

WHAT YOU BRING TO THE TEAM

• 3 years of experience in a similar execution focused outbound product manager role.
• Proven track record in managing product deployment lifecycles from concept to launch and post-launch support in an agile, product trio/triad environment.
• Demonstrated success in leading cross-functional teams to achieve product adoption and user readiness goals.
• Experience in developing and refining operational processes, playbooks, and training materials.
• Proficiency in gathering, analyzing, and reporting on product performance metrics and user feedback.
• Demonstrated success in functioning as liaison between product and Franchise/corporate teams.
• Strong leadership and influencing skills, capable of driving consensus and commitment across various departments.
• Excellent problem-solving abilities, with a focus on delivering practical and scalable solutions.

HYBRID WORK ENVIRONMENT

Team members in our Vancouver, Toronto, and Kansas City Junktion Hubs follow a hybrid work model that balances flexibility with in-person collaboration. Employees are expected to work from the office several days each month, with scheduled team collaboration and company connection days to support alignment, teamwork, and business priorities.

COMPENSATION & BENEFITS

• Competitive Salary (Actual salary offered will be commensurate with education, experience and internal parity)
• Total Compensation Package designed to support your financial, personal, and professional well-being. This includes:
  • Participation in our Company Profit Sharing Program
  • Comprehensive Extended Health & Dental Benefits
  • Generous Paid Time Off, including annual vacation and personal days
  • Hybrid Work Environment, offering flexibility to work both remotely and from our corporate offices
  • Professional Development Opportunities to support ongoing career growth
  • Access to Health and Wellness Programs
  • Speak to us to learn more about what we offer

THE HIRING PROCESS

• Pre-Screen – Let’s talk about your experience, goals & excitement for this role!
• Interviews – Two or more interviews with different team members, including structured competency & scenario-based questions
• Presentation/Assessment
• References & Background Check
• We use audio recording transcription for our interview practices

ABOUT US

Did you know O2E Brands has been voted one of the Best Workplaces in Canada 15 times!? Take a sneak peek into why that is, here: ( YouTube ) Check us out on social!

At O2E Brands, we know that great talent comes in many forms, and we want to meet you at your best. We value diversity and inclusivity. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process upon request.

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