Security Associate (Part-time)

Security AssociateOur vision is that Pearl is the pioneering plazamaker of North America through creating places and experiences to cultivate human connectedness. Every person who joins our organization is invited to join us in pursuing this vision and making Pearl the place to be. Proactively patrolling by engaging and identifying opportunities to provide service/assistance. Security Associates are trained to assess and quickly identify need(s) and resolve or request partnership with external resources such as law enforcement, EMS, etc. Mustang associates receive comprehensive training on a wide range of methodologies including patrol techniques, de-escalation practices, first aid, critical incident response and crisis intervention.Essential Functions:Conduct excellent guest service by providing direction or offering assistance in a proactive manner; tactfully advise guests of property policies, safety infractions and code of conduct mattersConduct thorough patrols and provide presence by bicycle, on foot, or occasionally by golf cartComplete regular security checks of doors, windows, gates, mechanical rooms, fire exits as requested by the client or to guard against trespassers or unauthorized entryEstablish relationships with external resources (police, fire department or EMS). Act as primary point of contact and assist upon arrival to propertyAttention to detail and accuracy of incident documentation and report writingDaily maintenance and safety checks of company issued equipment (bike, golf cart, phone, radio). Accountable for reporting identified issues or deficiencies in equipmentAttendance and completion of all training modulesRequired Education and Experience:High school diploma or equivalent. Ability to obtain State of Texas Level II Non-Commissioned Officer certificationShifts:B shift 1400-2200Flex B 1600-2400Power 1800-0200C shift 2200-0600PT associates will primarily need to be available to work all shifts.Number of hours worked per week on average:PT associate avg 24 hours a week minimum90% of shift is on bicycle. Carts available for patrol triggered by weather conditions.Training:Approx. 32 hours of guard shadowing training during first week of onboarding.Approx 6 to 8 hours of training with SM or DOS dependent on certification needs of new associate (Level II certified or not).OJT is ongoing and will be monitored by Mustang leadership as the associate progresses in his/her role.