Retail Store Manager - High End Sports

Job Description

Job Description

Retail Store Manager | Full-Time | Homewood, AL

Magic City Collectibles is seeking an experienced and motivated Retail Shop Manager to oversee the daily operations of our retail store. This position is responsible for leading our team, ensuring an exceptional customer experience, and supporting the continued growth of one of Alabama's premier sports card and trading card game destinations.

This is a hands-on leadership role. The Retail Manager is expected to lead by example, working alongside the team on the sales floor while ensuring the store operates efficiently, maintains high operational standards, and delivers an exceptional experience for every customer.

The ideal candidate is an organized leader with a passion for retail, strong operational skills, and an appreciation for the collectibles industry. Previous management experience is required, and knowledge of the sports card or trading card hobby is strongly preferred.

Key Responsibilities

• Oversee the day-to-day operations of the retail store, ensuring a clean, organized, and welcoming environment.
• Lead, train, coach, and support a team of retail associates while fostering a positive, accountable, and customer-focused culture.
• Deliver an exceptional customer experience by assisting customers, resolving concerns, and maintaining high service standards.
• Manage employee scheduling, task delegation, and daily workflow to ensure efficient store operations.
• Assist with inventory management, merchandising, pricing, product organization, and loss prevention.
• Support the buying and selling of sports cards, trading card games, and other collectibles.
• Coordinate with department specialists to ensure new product releases, events, and promotions are executed successfully.
• Monitor store performance and identify opportunities to improve operational efficiency, sales, and the overall customer experience.
• Ensure company policies, procedures, and operational standards are consistently followed.
• Assist with opening and closing procedures, cash handling, and general administrative responsibilities.
• Perform additional duties as assigned to support the continued growth of the business.

Qualifications

• Previous retail management or leadership experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to motivate, coach, and develop a team.
• Excellent organizational skills with the ability to manage multiple priorities.
• Proven ability to deliver outstanding customer service.
• Comfortable working in a fast-paced retail environment.
• Weekend and occasional evening availability.
• Knowledge of the sports card or trading card game hobby is strongly preferred.

Preferred Experience

• Experience managing inventory and merchandising in a retail environment.
• Experience buying, selling, or collecting sports cards, trading card games, or other collectibles.
• Familiarity with point-of-sale and inventory management systems.
• Experience planning or supporting retail events, promotions, or community engagement.
• Experience with e-commerce, livestream sales, or social media is a plus.

Why Join Magic City Collectibles?

Magic City Collectibles is one of Alabama's premier destinations for sports cards and trading card games. We are building more than just a retail store—we're creating a destination for collectors through exceptional customer service, community events, livestreams, and a passion for the hobby.

As our Retail Store Manager, you'll play a key role in leading our team, shaping the customer experience, and helping drive the continued growth of our business.