Honda Writer/Advisor
1st Honda
Job Description
Job Description
Join a professional, family-owned dealership where you're more than just an employee – you're part of the team. First Honda of Simi Valley , part of the First Automotive Group , is growing and seeking an experienced and motivated Service Advisor to deliver exceptional customer service and help drive our award-winning service department forward.
What You’ll Do:
- Serve as the key point of contact between customers and technicians
- Accurately write repair orders and explain service recommendations
- Advise customers on needed repairs and maintenance – and sell with integrity
- Provide timely updates to customers on service status
- Follow up with appointment reminders and post-service communication
- Maintain high Customer Satisfaction Index (CSI) scores
What You Bring:
- Experience as a Service Advisor/ Writer (required)
- Strong automotive knowledge and a passion for customer care
- Ability to multi-task in a fast-paced environment
- Familiarity with CDK software (preferred)
- Professional appearance, work ethic, and a team-oriented mindset
- Valid Driver’s License with a clean driving and background record
Benefits Include:
- Competitive commission-based pay + monthly bonuses (DOE)
- Medical, Dental, Vision insurance
- 401(k) retirement plan
- Paid vacation
- Opportunities for advancement in a supportive, growth-driven environment
If you're ready to grow your career with a dealership that values your experience and drive, apply now to join the First Honda family .
Vacancy posted 14 days ago
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