Front Office Medical Receptionist

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Front Office Medical Receptionist SL ADULT Full Time Clerical Sand Lake Adults, Orlando, FL, US 2 days ago Requisition ID: 4472 Join Community Medical Group Community Medical Group is seeking a friendly, professional, and customer-focused Front Office Medical Receptionist to join our team. As a Front Office Medical Receptionist, you will be the first point of contact for patients and visitors, helping create a welcoming and positive experience at every interaction. This role is essential to ensuring smooth front-office operations, supporting patient scheduling, registration, insurance verification, and overall administrative efficiency within the medical center. This is an excellent opportunity for someone who enjoys helping others and thrives in a fast-paced healthcare environment. Eligible employees receive a comprehensive benefits package that includes: 17 days of paid time off 11 paid holidays and one floating holiday Medical, dental, and vision coverage through UnitedHealthcare 401(k) retirement plan with company match Company-paid life insurance Opportunities for professional growth Key Responsibilities Provide exceptional customer service by greeting patients and visitors in a professional and courteous manner Answer and direct telephone calls while assisting with patient inquiries and requests Complete new patient registration and accurately enter demographic information into the electronic health record system Verify insurance coverage, patient demographics, and eligibility information to support accurate billing and patient records Conduct patient check-in and check-out processes efficiently and accurately Schedule, confirm, and manage patient appointments Collect co-payments and self-pay balances while maintaining accurate financial records Document patient messages, requests, and concerns according to established procedures Receive, scan, route, and process incoming documentation and correspondence Assist with forms, referrals, medical records requests, and other patient-related documentation Maintain efficient patient flow and help minimize wait times throughout the day Utilize Microsoft Office and Electronic Health Record (EHR) systems for data entry, reporting, and administrative tasks Ensure compliance with HIPAA, OSHA, and company policies and procedures Perform additional duties as assigned Qualifications Previous experience in a healthcare front office, medical office, or clerical role preferred Proficiency with Microsoft Office applications required Experience with Electronic Health Records (EHR) preferred Strong customer service and interpersonal skills Excellent verbal and written communication abilities Ability to understand and utilize medical terminology Strong organizational skills and attention to detail Ability to manage multiple priorities in a fast-paced environment Experience processing payments and using credit card terminals preferred Ability to build positive working relationships with patients, providers, and team members Bilingual in English and Spanish or English and Creole preferred #J-18808-Ljbffr Community Medical Group