Inside Sales Associate

Job Description

Job Description

Benefits:

• Opportunity for advancement
• 401(k)
• 401(k) matching
• Paid time off

Counter Sales Associate (Full-Time)

Mawson Lumber and Hardware is a locally owned lumber yard and hardware store in historic Old Town Fort Collins. We’ve served the Fort Collins community for nearly a century, and as we continue growing, we are seeking a full-time Inside Sales Associate to join our small, dependable team.

In this role, you’ll be the first point of contact for contractors and homeowners—helping customers choose the right materials, building accurate quotes and orders, processing payments, and coordinating with our yard team and vendors to keep jobs moving. If you enjoy a fast-paced sales environment, take pride in accuracy, and like being part of a close-knit operation, we’d like to meet you!

Key Responsibilities

• Greet and assist customers in person and by phone
• Possess a strong knowledge of the product and construction material
• Recommend products and solutions to customers when called for 
• Build quotes, sales orders, and invoices; coordinate order fulfillment and pickup/delivery with yard staff
• Communicate with vendors regarding pricing and product availability; create purchase orders as needed
• Process payments and returns at point of sale
• Maintain a clean, organized sales floor; stock and face inventory
• Perform daily cash drawer reconciliation

Schedule

• Monday–Friday, 8:00am–5:00pm (up to 1-hour lunch)

Benefits

• 6 paid holidays
• PTO accrual
• 401(k) eligibility after one year of service
• Voluntary life and AD&D insurance

Qualifications

• Strong customer service skills
• 1-3 years of experience in customer service or a related field
• Knowledge of lumber and other building materials
• Comfort working with customers both walking in and over the phone
• Thorough attention to detail and the ability to prioritize in a busy environment
• Basic computer skills (POS/order entry, email, web navigation)
• Cash-handling experience
• Ability to stand for extended periods and occasionally lift up to 50 lbs. (with assistance available)
• Reliable transportation and a valid driver’s license (required)

Additional Preferred Skills

• Construction/contracting or similar building experience
• Familiarity with common measurements
• Bilingual a plus