Air Import Agent

DHL - - Responsibilities: Execute import orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries.; Build strong customer relationships by responding promptly to inquiries via phone, email, fax, and mail.; Work with air and ground transportation partners to manage inbound shipments.; Receive and track purchase orders (POs) from importers and overseas offices for pending air shipments.; Retrieve shipment details, prepare and manage all documentation for cargo release, and perform accurate data entry for each shipment.