National Technical Manager

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. About the Position The National Technical Services Manager is responsible for the oversight and management of technical development projects throughout the ALS Laboratory Group – Environmental Division in the USA laboratory network, with the objective of developing and promoting nationally harmonized "best practice" methods and technologies where possible. Responsibilities Provides leadership and direction to staff in technical development, technical innovation, and quality. Provides technical guidance to the LIMS development project team, including: Providing technical specifications. Collaborating with the IT project manager to prioritize specifications. Providing input to the LIMS Manager on design of LIMS functionalities that improve laboratory operation and meet client needs. Oversees the development and determination of best practices for specific test methods. Coordinates the development of new tests in existing areas of expertise. Monitors existing methods and continuously improves performance and efficiency. Ensures transfer of existing test capabilities to all laboratories in the USA, and may assist with international transfers. Coordinates and manages high‑profile or priority development projects. Provides direction on technical development projects to Senior Scientists, Technical Specialists, and other staff assigned by Laboratory Managers. Acts as a technical resource to staff, Account Managers, and clients across the country. Works with the National Quality Manager on decisions regarding analytical method development, documentation, validation, acceptance, and performance measurement. Provides input and oversight to the Robotics group with respect to selection and evaluation of new projects. Oversees systems for tracking and prioritizing known technical issues. Ensures all technical development projects are documented consistently and in a format that is easily accessed across the network. May be required to perform other duties or take on additional responsibilities as directed by Senior Management. Uses correct methods in accordance with established procedures and schedules while ensuring analytical quality. Observes established safety regulations and complies with all ALS health and safety policies. Other duties as assigned. Required Knowledge, Skills & Abilities Meticulous attention to detail and accuracy. Ability to manage multiple tasks in an environment of competing priorities and deadlines. Excellent communication skills. Open to rapid change and growth. Ability to work with minimal supervision. Very strong skills in MS Excel, PowerPoint, and Word. Ability to think analytically. Strong work ethic. Required Qualifications Bachelor’s or Master’s degree in Science (preferred). Minimum 5 years of experience with a Quality System. Minimum 5‑7 years of experience in a management position. Physical Demands Manual dexterity to perform intricate and/or repetitive tasks. Wear issued personal protective equipment (PPE) such as dust masks, gloves, etc., when required. Ability to stand for a full shift. Ability to sit at a desk and perform general office work, including periodic sedentary responsibilities. May be exposed to unpleasant odors. ALS operates 24/7 and may require day, afternoon, and graveyard shift work, including weekends. EEO Statement ALS is a proud equal‑opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are recognized and valued. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy, genetic information, or any other legally protected characteristic. Reasonable adjustments are available for candidates with disabilities during the recruitment process. #J-18808-Ljbffr