Hospice Community Liaison

We are looking for a passionate Community Liaison to join our leading team of hospice care professionals and make a difference by listening, caring, and serving.

POSITION SUMMARY

The Community Liaison is responsible for promoting hospice program and services in accordance with established policies and procedures. Establishes and maintains relationships with physicians, medical professionals, hospitals, nursing facilities, discharge planners, and other programs that refer or potentially refer to hospice. Identifies admissions in the community within assigned territory or accounts to enroll in hospice in a timely manner.

ESEENTIAL DUTIES

Generates patient referrals through new and existing referral sources. Provides regular and effective communication with referral sources to ensure highest delivery of hospice service. Identifies opportunities for additional or improved services to address customer needs. Establishes and maintain ongoing relations to increase public community understanding of hospice program and improve relations with current and potential referral sources. Continuously conducts market assessments and develops/implements comprehensive marketing plans designed to meet budgetary projections. Builds and monitors community perceptions of the company’s quality and services. Participates in staff meetings, department meetings, team meetings, briefings, in-services, committees and other related activities as needed. Participates in evening/weekend call for admissions as required and in a competent and responsive manner. Maintains a high level of confidentiality at all times due to the access to sensitive information. Maintains regular, consistent attendance and is flexible to meet the needs of the department. Follows all Medicare, Medicaid and HIPAA regulations and requirements. Always abides by all regulations, policies, procedures and standards. Performs other duties as assigned.

QUALIFICATIONS

Bachelor’s degree in related field preferred. Additional experience may be substituted for educational requirement. Minimum one (1) year of sales/marketing experience in healthcare. One (1) to two (2) years’ experience in hospice/palliative marketing strongly preferred. Position is field based and requires 80% travel within assigned geographic area. Ability to market collaboratively and productively with customers, referral sources, and the community. Excellent written and verbal skills, computer literate. Strong organizational, people and problem-solving skills. Self-directed, with the ability to work with little supervision. Compliant with accepted professional standards and practices. Ability to perform in an interdisciplinary setting. Valid driver’s license and an automobile that is insured in accordance with state law and in good working order for regular out of office appointment activity. This is not a comprehensive list of all job responsibilities; a full job description will be provided. #J-18808-Ljbffr Sage Hospice Primary & Palliative Care